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Sales
Sales Assistant
Petoskey, MI
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Assistant General Manager & Sales Support Location:
Pine Pond Position Type:
Schedule:
32-40 Hours a
Week Compensation Range:
$19-$24 Hourly Rate (W-2)
Employment Duration:
Full-Time Position Overview Are you outgoing, organized, and passionate about helping people find their next home? Pine Pond Homes is seeking a motivated and dependable Assistant General Manager & Sales Support team member to join our growing residential community in Petoskey, Michigan. This position combines inside sales, lead generation, customer service, and community operations. The ideal candidate is a proactive self-starter who enjoys building relationships, communicating with prospective homebuyers, and contributing to the success of a growing housing community. This is a local, on-site opportunity for someone interested in gaining experience in residential home sales and community management, with the potential to grow into a full-time, year-round position. Key Responsibilities 1. Inside Sales & Lead Generation Respond to incoming sales inquiries through phone, email, website submissions, and other lead sources. Conduct proactive outbound calls and follow-up with prospective homebuyers. Qualify potential buyers by understanding their housing needs, budgets, desired timelines, and purchasing interests. Schedule appointments and home tours for qualified prospects. Conduct home and community tours as assigned by management. Maintain accurate and detailed prospect records within the company's CRM system. Follow up consistently with new, active, and previously interested prospects. Promote available homes, community amenities, and homeownership opportunities. Assist with open houses, local outreach, marketing campaigns, and lead-generation initiatives. Develop relationships with local employers, real estate professionals, and community partners to generate buyer referrals. Support the sales team in moving qualified prospects through the sales process. 2. Community Operations & Resident Relations Provide friendly and professional customer service to residents, guests, and prospective buyers. Assist with daily administrative and operational responsibilities. Serve as a welcoming and visible representative of Pine Pond Homes. Build positive relationships with existing homeowners and residents. Respond to general resident inquiries and direct concerns to the appropriate team member. Assist with resident communication, community notices, and general updates. Help coordinate vendor appointments, service requests, and community activities as directed. Monitor community appearance and proactively address maintenance concerns or propose solutions to management. Support community events and resident engagement initiatives. 3. Administrative & Sales Reporting Maintain organized and accurate sales prospect records. Document calls, emails, appointments, and follow-up activities within the CRM. Assist with preparing home sales information, marketing materials, and community packets. Provide management with regular updates on lead activity, scheduled tours, and prospective buyers. Track assigned tasks and ensure timely follow-through. Participate in team meetings and communicate opportunities for operational improvement. Sales Performance Expectations This position is expected to contribute actively to Pine Pond Homes' sales initiatives through consistent prospect engagement and lead management.
Key performance indicators may include:
Outbound sales calls and meaningful prospect conversations. New leads contacted and qualified. Home tours and sales appointments scheduled. Completed home and community tours. Timely follow-up and accurate CRM documentation. Qualified sales opportunities generated. Specific performance goals will be established based on the employee's weekly schedule and assigned responsibilities. Qualifications & Experience We're looking for someone who is: Friendly, outgoing, and comfortable speaking with new people. Sales-oriented and motivated to generate results. Reliable, organized, and self-motivated. Confident in communicating by phone, email, and in person. Comfortable using computers, email, and CRM software. Able to manage multiple priorities independently. Professional, dependable, and committed to excellent customer service. Willing to support both sales initiatives and daily community operations.
Preferred Experience:
Inside sales, lead generation, or customer service. Real estate, manufactured housing, residential home sales, or property management. CRM software and lead tracking. Administrative or office support. Knowledge of the Petoskey and Northern Michigan housing market. Previous housing industry experience is preferred but not required. We value initiative, strong communication skills, and a willingness to learn. What Success Looks Like A successful Inside Sales Representative & Community Support team member will:
Generate Sales Opportunities:
Proactively engage prospective buyers and help schedule qualified home tours.
Maintain Consistent Follow-Up:
Ensure leads receive timely communication and no opportunities are overlooked.
Deliver Exceptional Customer Service:
Build positive relationships with prospective buyers and current residents.
Support Community Operations:
Help maintain an organized, welcoming, and professionally managed community.
Demonstrate Ownership & Accountability:
Take initiative, follow through on responsibilities, and communicate proactively with management. Why Join Pine Pond Homes? Pine Pond Homes is a growing residential community in beautiful Petoskey, Michigan, focused on providing quality housing opportunities and creating a welcoming neighborhood experience. We are looking for individuals who want to be part of something growing and who take pride in delivering exceptional service. This position offers hands-on experience in residential home sales, customer relationship management, and community operations, with the potential to develop into a long-term career. If you're a motivated local professional who enjoys connecting with people, generating opportunities, and helping a community grow, we'd love to hear from you!