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Sales Operations Support Jem Accessories - 4.2 Woodbridge, NJ Job Details Full-time From $54,000 an hour 9 hours ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications Customer communication Pricing Sales analytics & reporting tools Inventory management SAP Attention to detail Customer support Cross-functional collaboration Cross-functional communication Excel data analysis Full Job Description We are seeking a Sales Operations Support professional to support a fast-paced manufacturing sales environment. This role works cross-functionally with Sales, Supply Chain, Logistics, and Operations to ensure customer programs move successfully from quote through shipment.

Key Responsibilities:

Customer Order & Program Execution Support customer programs from quotes through shipment Enter and manage sales orders and validate against customer requirements Review of customer POs for accuracy and completeness Track open orders and proactively communicate risks, delays, or shortages Coordinate with logistics and supply chain to confirm ship dates and availability Item Setup & Customer Onboarding Support new item onboarding and product data setup Maintain accurate customer and item data across internal systems Assist with customer onboarding documentation and compliance requirements Support customer portal updates and program documentation Sales & Operational Coordination Support pricing updates and quote preparation Generate reporting tied to order status, sales trends, and customer activity Assist sales with program tracking and customer deliverables

• Analytical — able to look at an order report and spot the thing that's off
• Organized enough to track open assignments across multiple accounts
• Proactive communicator who surfaces problems early instead of reporting them after the fact Customer & Cross-Functional Communication Serve as liaison between customers, sales, and internal operations teams Resolve order, shipment, or item setup related inquiries Ensure clear communication across departments to prevent delays Required Qualifications 2+ years supporting sales teams selling physical products OR experience in manufacturing customer operations, order management, or supply chain customer support Experience working with orders, POs, inventory, or production timelines Strong attention to detail and ability to manage multiple priorities Strong communication and cross-functional coordination skills Experience supporting customer programs or retail customer requirements Systems & Tools • Strong Excel — pivot tables, VLOOKUP/XLOOKUP, filtering and reporting • Experience in an ERP or order management system (NetSuite, SAP, Sage or similar)

Pay:

From $54,000.00 per hour

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person