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Sales Assistant
Burlington, VT

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Giri Hotel Management

Sales Administrator - Full Time

Entry-Level JobVerifiedNo experience needed
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Job Description

Job Description We have an exciting opportunity for you to join our team as a Sales Administrator at AC Marriott Burlington. This is a Full Time position located in Burlington, VT. The Hotel Sales Administrator is a key member of the hotel's Sales team by handling administrative tasks, coordinating client communications, maintaining records, and assisting with sales activities to ensure smooth and efficient operations. This role requires individuals who are detail-oriented, proactive, and committed to upholding our high standards of guest satisfaction and event service. Job Description We have an exciting opportunity for you to join our team as a Sales Administrator at AC Marriott Burlington. This is a Full Time position located in Burlington, VT. The Hotel Sales Administrator is a key member of the hotel's Sales team by handling administrative tasks, coordinating client communications, maintaining records, and assisting with sales activities to ensure smooth and efficient operations. This role requires individuals who are detail-oriented, proactive, and committed to upholding our high standards of guest satisfaction and event service. Work Performed This position is responsible for provide administrative support to the Sales Manager and Sales team by handling administrative tasks, coordinating client communications, maintaining records, and assisting with sales activities to ensure smooth and efficient operations. Answer incoming phone, email and client walk ins questions in a knowledgeable, pleasant, and timely manner Provide administrative support to the Sales Manager and Sales team. Prepare quotations, contracts, proposals, reports, and presentations. Handle client inquiries and follow up on sales leads. Maintain accurate customer, booking, and sales records in the hotel system/CRM. Support the Sales team in achieving hotel revenue and occupancy targets. Be knowledgeable on PMS software for each of their assigned hotels to be able to enter and update group blocks, enter rooming lists, and complete other sales related items within the PMS Use the approved sales software system to maintain account information, enter all leads, create proposals, create contracts and LNR agreements to ensure consistency of the Brand Administrative duties include, typing contracts, meeting event orders, creating group blocks, entering rooming lists, tracking cut off dates, calling clients for payment details and rooming lists or any other group details Utilize existing filing systems to keep all active sales files updated digitally and in hard copy form Create corporate rate agreement letters, update PMS with rate and profile details Act as a customer service contact for clients who have questions about their accounts or groups when the Director of Sales is not available Updating and ensuring the accuracy of the Group Rooms Control Log (GRC) for each of their assigned hotels. Conduct quarterly comparison of GRC vs PMS to validation GRC's are correct and not missing any groups Be the point of contact for online reservations portals

  • work with your assigned hotels and enter rooming lists into PMS systems, then you will enter confirmation numbers into the reservations portal Be the point of contact for agencies' due rebates, commissions, loyalty reward points to be verified and paid out Be aware of upcoming group cut off dates
  • coordinate rooming lists and rooming list confirmations with assigned hotel teams Creating and distributing a weekly list of the current week's incoming groups and meetings as requested by hotel(s) Respond to caller inquiries as directed by RDOS in a knowledgeable and pleasant manner Answer sales inquiries and client questions by phone or email, promptly Meets with clients/performs hotel site tours in the absence of the Director of Sales Work with operations staff at their assigned hotels to deliver group resumes, and communicate all necessary sales, group and/or meeting details and/or changes for upcoming groups/meetings Print daily and/or monthly sales reports as requested by the DOS or General Manager Keep workstations and equipment clean, organized, and in good working order Other duties as assigned by DOS, Catering Sales Manager or General Manager Requirements You must have excellent communication, organizational skills and show initiative with ability to work well in a team environment Strong attention to detail High school education or equivalent experience Must be able to work independently or within a group Maintains a friendly, cheerful, and courteous demeanor at all times Requires reading, writing and oral proficiency in the English language Hours required: Full time 40 hours shift Morning (AM), may include occasional weekends and holidays Additional Preferred Skills/Qualities Working knowledge of Microsoft Suite Compensation $25 Hourly Benefits Earned paid time off Employer-contribution medical/dental/vision insurance Optional life insurance Short term/Long term disability Optional 401k with employer match Employee discounts at participating hotels Option to sign up for on-demand pay with DailyPay Refer a friend•get paid extra when they join our team!

Bonuses for name recognition and guest score Opportunities to grow

  • one of the fastest-growing hotel companies How To Apply Apply HERE .

Applications submitted by any other channel will not be considered. About AC Marriott Burlington AC Hotels by Marriott is a stylish, contemporary hotel brand designed for the modern traveler. We offer a unique blend of European sophistication and purposeful design, creating a vibrant and enriching guest experience. This hotel features 161 guest rooms and 53 residences with a restaurant. About Giri Hotels Headquartered in Quincy, MA, Giri Hotels owns and operates more than 50 hotels in New England. We are a growing company that embraces change, maintains a service mindset, and prioritizes the 'big rocks'

  • our most impactful tasks and projects. At our core, Giri Hotels is a hospitality company, and all members of our team share a sense of cooperation and respect with our guests and one another. You are right for the team if you are: Happy
  • nice to be around and friendly Humble
  • willing to learn Helpful
  • team player, always willing to pitch in, looking for ways to be productive Giri Hotel Management has been recognized for its growth in the hospitality industry.

We are proud to have achieved #23 on the Top Owners & Developers list and #55 on the Top Management Companies list in Hotel Business's annual rankings. These rankings, based on the annual revenues and number of rooms and properties managed, demonstrate our company's continuing expansion and growth. Watch A Brief Video To Learn More About Us Giri Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Other Retirement and Savings
  • Health Insurance