Find & Apply For Sales Engineer Jobs in Daphne, Alabama

About Netlink Voice At Netlink Voice, we provide worry-free business technology solutions tailored to small and mid-market organizations across the Southeast. As a local "one-stop shop" for IT, communications, and infrastructure, we simplify technology so our clients can focus on growing their business. From Managed IT Services (MSP) and cybersecurity to cloud VoIP phone systems (UCaaS) and structured cabling, we take pride in delivering predictable pricing, robust solutions, and exceptional support. Position Summary We are looking for a Sales Engineer based in or near Daphne, AL to serve as the technical authority during the pre-sales process. In this role, you will bridge the gap between business sales and technical implementation. While your core focus will be architecting Managed IT Service (MSP) packages—including managed network infrastructure, cloud solutions, backup/disaster recovery, and cybersecurity stacks—you will also play a key role in designing and scoping our VoIP / UCaaS and business telecom solutions. You will partner closely with Account Executives on client discovery meetings, perform technical assessments, design comprehensive technology proposals, and articulate the business value of our managed services to C-suite executives and business owners. Key Responsibilities 1. Pre-Sales & Technical Discovery (

Focus:

MSP & IT

Solutions) Join Account Executives on discovery calls and site visits across the Daphne, Mobile, and Gulf Coast region. Conduct thorough client technical evaluations, network audits, and infrastructure assessments (firewalls, switches, servers, cloud workloads, security posture). Uncover client pain points, current tech stack gaps, and security risks to build tailored Managed IT Service agreements. 2. Solution Architecture & Design Design end-to-end MSP solutions, including hardware-as-a-service (HaaS), cloud infrastructure (Microsoft 365 / Azure), managed firewalls, endpoint security, and backup/disaster recovery systems. Scope and design VoIP / Cloud PBX communication solutions, including network bandwidth evaluations, SIP trunking requirements, and hardware call flow setups (e.g., Yealink, Grandstream, softphones). Develop accurate Scopes of Work (SOWs), Bill of Materials (BOMs), and labor estimates for client onboarding and technology migrations. 3. Technical Presentations & Demos Lead technical presentations, solution walk-throughs, and live product demonstrations for prospects. Translate complex networking, cybersecurity, and VoIP concepts into clear, value-driven business conversations for non-technical stakeholders. Address technical objections during sales cycles and act as the trusted advisor for prospective clients. 4. Sales Collaboration & Hand-off Partner with the sales team to respond to Requests for Proposals (RFPs) and craft technical proposal documents. Lead smooth hand-offs from Sales to the Professional Services / Field Engineering team after a contract is signed to ensure seamless implementation.

Key Qualifications Experience:

3+ years of experience as a Sales Engineer, Solutions Architect, or Senior Systems Engineer within a Managed Service Provider (MSP) or IT consulting firm.

Networking & IT Infrastructure:

Deep working knowledge of core network design (VLANs, routing, switches, firewalls like Fortinet/SonicWall/Sophos), Active Directory, Microsoft 365, backup architectures, and cybersecurity frameworks.

VoIP & UCaaS Foundations:

Practical experience with business VoIP environments, SIP protocol basics, call routing logic, QoS configuration, and hosted PBX platforms.

Pre-Sales Acumen:

Strong background conducting technical site surveys, designing SOWs, and calculating recurring revenue service models.

Communication Skills:

Exceptional written, verbal, and interpersonal skills. Comfortable presenting to business owners, IT directors, and executive leadership.

Location:

Must live in or near Baldwin/Mobile County, AL (or be willing to relocate) to accommodate local client site visits Preferred Certifications & Extra Credit MSP /

Network Certifications:

CompTIA Network+/Security+, CCNA, NSE (Fortinet), or equivalent vendor certifications.

Cloud Certifications:

Microsoft Certified:

Azure Fundamentals / Administrator or Microsoft 365 Certified.

Voice/Telecom:

Hands-on experience with platform configurations (Netsapiens, proprietary UCaaS systems).

Pay:

$50,000.00 - $70,000.00 per year

Benefits:

Dental insurance Disability insurance Health insurance Life insurance Paid time off Vision insurance People with a criminal record are encouraged to apply

Work Location:

In person