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Sales Engineer
Centennial, CO
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Eng- SW Tech Spec I Quantum US Centennial, CO Job Details 6 hours ago Qualifications Software issue identification Post-sales product instruction Network troubleshooting Engineering equipment malfunctions diagnostics On-site technical support Wireless networking Equipment installation Machine troubleshooting Electronic systems troubleshooting Bug Reporting (Quality assurance practices) User training (technical support) Equipment malfunction response Mechanical troubleshooting Entry level
Debugging Full Job Description Technical Support Engineer:
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and/or wireless systems. Responds to situations where first-line product support has failed to isolate or fix problems in malfunctioning equipment or software. Reports design, reliability and maintenance problems or bugs to design engineering/software engineering. May be involved in customer installation and training. Provides support to customer/users where the product is highly technical or sophisticated in nature. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.