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Technical Sales Engineer (Resin and Varnish) ELANTAS North America, Inc. St. Louis, MO Job Details Full-time $75,000 - $100,000 a year 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Retirement plan Qualifications Customer communication English Varnishing Technical customer support solution Chemistry Technical sales experience Full Job Description ELANTAS North America, Inc. is seeking a Technical Sales Engineer - Resins/Varnish - who acts as the first point of contact and provides a link between the customer and the appropriate departments within our company on technically related matters. The Technical Service Representative is a critical role in the delivery of our value promise to our existing and evolving customer base. In coordination with the commercial representative they will be the primary point of contact and resolution to our customers Provides support to the customers and works with the resources at the company to resolve issues that may occur. Promotes our company to the industry and to our customers. Provides support through all necessary and appropriate communication methods including development of training programs.

ONSITE:

St.

Louis, MO Specific Responsibilities:

Writes tank reports and advises on customer issues as the lead of the Resin and Varnish Analysis program. Assist in testing of customer tank samples, adjustments to customer tanks and reporting of sample results and recommendations. Responds to customer inquiries in a timely manner for technical support, information and complaints. Organizes and implements testing of products for known or suspected problems. Communicates questions/problems to other internal groups for follow-up, as appropriate. Communicates regularly with the Research & Development, Sales & Marketing, Customer Service and Quality Services departments in areas of product testing, product failures, and product quality. Develop personal skills and product knowledge to more effectively carry out assigned responsibilities. Provide technical support needed to assist the Commercial Group including customer visits when required. This includes providing samples and current information as necessary in support of new business growth. Develop and support training programs for distribution partners to facilitate new business growth. Regularly report and review with management the status of customer problems or issues. Assist in maintaining

ISO/TS 16949

2002 certification as required. Assist the organization to create a safe and healthy working environment by working safely, using equipment provided and following instructions given for health and safety purposes and immediately reporting any unsafe working practices or hazardous working conditions. Qualification, knowledge and experience 4-year bachelor's degree in chemistry or related engineering field or 3 yrs related experience. Skills and attitude : Excellent oral and written English communications skills, both written and verbal. Ability to work collaboratively with all relevant internal and external stakeholders in an international business environment. Driven, self-motivated individual Be flexible, proactive and be self-disciplined Sensitive to cultural differences Good interpersonal skills and result orientation Ability to perform multiple tasks at any given time Ability to demonstrate and foster safe working behavior in the team

Job Type:

Full-time Pay:

$75,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Retirement plan Vision insurance Application Question(s): Will you now or in the future require any type of sponsorship to work in the United States? If offered the role, are you able to and willing to successfully complete a background check inclusive of marijuana drug testing?

Experience:

industrial: 5 years (Preferred)

Work Location:

In person