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VDART TECHNOLOGIES PRIVATE LIMITED

Identity & Security Support Specialist

Pay: Not specified

Posted: 1 week ago

Location: Bellevue, WA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 11/23/2026

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Job Description

Identity & Security Support Specialist - Microsoft Entra ID /

Active Directory Location:

Bellevue, WA -

Onsite Job Type:

Full-Time Job Summary We are looking for an Identity & Security Support Specialist with experience supporting Microsoft identity, security, and Windows environments. The ideal candidate will have hands-on experience with Active Directory, Microsoft Entra ID (Azure AD), authentication, Windows Server, and security troubleshooting . This is a customer-facing technical support role focused on troubleshooting identity, authentication, security alerts, and hybrid Microsoft environments. Key Responsibilities Troubleshoot Active Directory, Microsoft Entra ID, authentication, and Windows Server issues. Monitor and investigate identity and security alerts. Troubleshoot user authentication, access, login, and identity-related issues. Analyze logs and identify the root cause of technical and security issues. Support hybrid on-premises Active Directory and Azure/Entra ID environments. Work with Microsoft security tools and assist with security incident troubleshooting. Communicate directly with customers and provide clear technical support. Document troubleshooting steps, findings, and resolutions. Escalate complex issues when required. Required Qualifications 2+ years of experience in Security Engineering, Systems Administration, Technical Support, or Customer Support. Hands-on experience with Active Directory (AD) . Experience with Microsoft Entra ID / Azure AD . Experience with Windows Server administration or troubleshooting. Understanding of authentication, identity, and access management . Experience troubleshooting technical issues using logs and monitoring tools. Knowledge of hybrid/on-premises and cloud environments. Strong troubleshooting and customer communication skills. Preferred Skills Microsoft Defender for Identity Microsoft 365 Defender Microsoft Defender for Endpoint Azure / Microsoft Entra security AD protocols and authentication Security alert investigation Identity and access troubleshooting Ideal Candidate Background Candidates with experience as an Identity Support Engineer, IAM Support Specialist, Active Directory Administrator, Windows Server Administrator, Security Support Engineer, Azure Support Engineer, Microsoft 365 Support Engineer, or Technical Support Engineer are encouraged to apply.

Work Location:

In person