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Inside Sales Representatives
Job Description
Job Description Insight Global is seeking an Inside Sales Representative I for a top global electronic-components supplier. This candidate will support customers with urgent product needs while driving revenue growth and delivering a best-in-class experience. The role involves managing a high volume of customer interactions, preparing real-time quotes, processing orders, conducting outbound follow-up, and uncovering opportunities to recommend additional products. The ideal candidate is customer-focused, results-driven, highly organized, and comfortable navigating CRM, Power BI, CCaaS, and other internal systems in a collaborative, fast-paced sales environment. Skills and Requirements Must-Haves1+ years of experience in a fast-paced, customer-facing sales or service environmentDemonstrated success meeting or exceeding sales quotasStrong verbal and written communication skillsActive listening, problem-solving, and conflict-resolution abilitiesAbility to manage a high volume of calls, chats, emails, quotes, and live order processingStrong multitasking, organization, and time-management skillsProficiency in Microsoft Word, Excel, and OutlookAbility to work across multiple systems simultaneously, including CRM and CCaaS platformsExperience using Power BI and CRM tools for reporting, sales analysis, opportunity tracking, and quote managementAbility to learn quickly and succeed in a fast-paced, changing environmentHigh school diplomaPlussesCollege degreeTechnology-related B2B sales experienceExperience supporting multiple brandsERP system experienceExperience recommending additional products based on customer needs or purchasing historyDay-to-DayManage a high volume of customer calls, chats, and emailsProcess customer orders during live interactionsCreate and deliver accurate, real-time product quotesIdentify customer needs through effective discovery and questioningMake outbound calls to follow up on inquiries and open quotesRecommend additional products based on customer needs and buying historyResolve challenging customer interactions while maintaining satisfaction and loyaltyPartner with customer service and technical sales support teamsTrack opportunities, quotes, sales growth, and performance through CRM and Power BIFollow established sales processes and escalation guidelinesParticipate in ongoing sales and customer-service trainingMeet daily productivity, service, quality, and sales targets We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Benefits
- Dental Insurance