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Sales
Sales Representative
Cromwell, CT
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$58,972 - $81,178 per year + Commission Competitive compensation package with commission opportunities that reward your success. We Are Inspired to Serve. Join us! As a Senior Living Sales Rep , you will play a key role in building relationships with prospective residents and their families while helping them explore the benefits of our community. The Senior Living Sales Rep works closely with the Sales Director to support occupancy goals through outreach, follow-up, and personalized guidance throughout the decision-making process. Under the direction of the Sales Director, the Senior Living Sales Rep will assist in the execution of quarterly and annual sales objectives, community marketing initiatives, and department goals, while creating a warm, welcoming, and informative experience for prospective residents. This position reports directly to the Sales Director and works collaboratively with residents, family members, visitors, and team members. We are seeking someone who is passionate about customer service, communicates with professionalism and integrity, and is dedicated to making meaningful connections with those we serve.
Essential Responsibilities:
Build meaningful relationships with prospective residents, families, and referral partners while supporting occupancy goals and sales initiatives. Conduct outreach calls, tours, and follow-up communications to provide a personalized and positive experience throughout the decision-making process. Maintain accurate and up-to-date information in the CRM system to ensure timely follow-up and effective lead management. Develop a strong understanding of the community, including available residences, floor plans, amenities, and lifestyle offerings, to confidently guide prospective residents. Support the execution of local and national sales and marketing strategies designed to increase awareness, generate leads, and achieve occupancy goals. Cultivate and strengthen referral relationships through community networking, resident referrals, outreach events, and professional partnerships. Stay informed on local market trends and competitor activity to identify opportunities and better serve prospective residents and their families. Collaborate with team members to create a welcoming, engaging, and mission-driven experience for everyone who interacts with the community.
The Ideal Candidate Will Have:
Education:
College degree or equivalent combination of education and relevant experience required. Bachelor's degree in Business, Marketing, Communications, Healthcare, or a related field preferred.
Experience:
3+ years of experience in sales, customer service, senior living, healthcare, hospitality, real estate, or a related field preferred. Experience building relationships and guiding customers through important decisions. Experience using CRM systems and other technology tools to manage leads and customer interactions.
Knowledge, Skills & Abilities:
Strong interpersonal and relationship-building skills. Excellent verbal and written communication skills. Customer-focused approach with the ability to create a positive experience for prospective residents and families. Self-motivated with the ability to manage priorities and work independently. Proficiency with Microsoft Office and CRM systems. Strong organizational skills and attention to detail. Ability to collaborate effectively with team members across departments. Professional, compassionate, and service-oriented demeanor. Ability to analyze information, identify opportunities, and contribute to sales goals. Comfortable networking in the community and developing referral relationships. Bilingual skills are a plus. For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities.
Various voluntary benefits:
Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.
Pay:
$58,000.00 - $81,178.00 per year
Benefits:
403(b) Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Vision insurance Application Question(s): How many years of sales experience do you have? Do you have at least 3 years of professional sales, customer service, healthcare, hospitality, real estate, or senior living experience?