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Plumbing Counter Sales Representative White's Plumbing Supplies West Haven, CT Job Details Full-time $22 - $27 an hour 1 day ago Benefits Paid holidays Disability insurance Health insurance Dental insurance Paid time off Vision insurance Opportunities for advancement Life insurance Qualifications Professional networking Computer operation Computer literacy High school diploma or GED Plumbing Attention to detail Computer skills Manual handling Full Job Description Plumbing Counter Sales Representative As a Plumbing Counter Sales Representative with White's Plumbing Supplies , you will be a trusted resource for plumbers, contractors, homeowners, and other customers who rely on us for quality plumbing products and knowledgeable service. This is more than a traditional sales or cashier position. We are looking for a strong counter salesperson with solid plumbing knowledge who can understand customers' needs, recommend the correct products, troubleshoot common plumbing-related questions, and help ensure customers leave with the materials they need to complete their projects successfully. You will be a key point of contact for our customers, providing exceptional service while processing sales transactions, assisting with product selection, maintaining inventory, and using your plumbing knowledge to provide practical solutions.

A Little About Your Day:

Work directly with plumbers, contractors, homeowners, and other customers to understand their plumbing supply needs and help them select the correct products. Use your knowledge of plumbing products, materials, fittings, valves, pipe, fixtures, repair parts, and related supplies to provide accurate recommendations and solutions. Ask the right questions to understand each customer's project or repair and help identify the products and materials needed to complete the job. Recommend additional, alternative, or complementary products when appropriate. Assist customers in identifying plumbing parts and products and help troubleshoot common product and installation-related questions. Communicate with customers in person and over the phone, responding to questions and requests quickly, professionally, and accurately. Develop strong relationships with customers by providing knowledgeable, dependable, and personalized service. Maintain familiarity with our product lines, vendors, and new plumbing products. Maintain a clean, organized, and professional sales counter and customer area. Monitor inventory levels, assist with stocking merchandise, and help ensure commonly requested products are readily available. Work closely with other team members to ensure customers receive accurate information and excellent service. This Might Be the Opportunity for

You If:

You have a strong understanding of plumbing products and supplies and enjoy using your knowledge to help customers solve problems. You are comfortable working with plumbers, contractors, and customers who expect knowledgeable and efficient service. You enjoy identifying customer needs and recommending practical solutions. You take pride in providing outstanding customer service and building long-term customer relationships. You are looking for a career with a growing company that offers opportunities for growth, development, and advancement. You are dependable, organized, and able to work efficiently in a fast-paced environment. Attention to detail comes naturally to you. What You'll Need for

Success:

Previous plumbing industry experience strongly preferred. Strong knowledge of plumbing products, materials, fittings, fixtures, valves, pipes, repair parts, and general plumbing supplies. Previous experience working at a plumbing supply house, wholesale distributor, plumbing contractor, or similar environment is highly preferred. 3-5 years of successful counter sales, wholesale sales, plumbing, or related customer service experience. Excellent communication and interpersonal skills. Strong problem-solving skills and the ability to provide accurate product information. Basic computer skills. A high school diploma or equivalent.

Physical Demands:

Ability to stand for extended periods of time. Ability to lift and carry up to 15 pounds. Ability to bend, stoop, reach, and move throughout the sales and warehouse areas as needed.

We Can Offer You:

Competitive hourly rate Medical, dental, and vision insurance Short-term disability, long-term disability, and life insurance Sick and vacation time, as well as paid holidays

About White's Plumbing Supplies:

Founded in 1923 by Samuel White, White's Plumbing Supplies has proudly served the plumbing industry and our community for more than 100 years. We are humbled to operate a fourth-generation family-owned business and honored to be one of the longest-standing independent providers of quality plumbing supplies and fine kitchen and bath fixtures in the United States. Our business is built on providing our customers with the highest level of personal service while offering an exceptional selection of quality products. For generations, plumbing professionals, contractors, and homeowners have relied on White's for knowledgeable advice, dependable service, and the products they need to get the job done. We strive to build long-term relationships and be a trusted resource forplumbing knowledge, quality products, and exceptional customer service. White's Plumbing Supplies is an Equal Opportunity Employer. White's Plumbing Supplies will not discriminate against any employee or applicant for employment because of race, color, creed, religion, sex, national origin, gender identity, genetics, age, marital status, veteran status, sexual orientation, or disability.

Pay:

$22.00 - $27.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Plumbing knowledge: 3 years (Required)

Work Location:

In person