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Sales
Sales Representative
Windsor Locks, CT

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Aiello Home Services

Sales Lead Coordinator

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Job Description

Aiello Home Services is seeking an organized, motivated, and customer-focused HVAC Sales Lead Coordinator to support our growing HVAC sales team.
What You'll Do Manage & Develop Leads:
Engage inbound prospects and conduct outbound follow-up to generate and develop opportunities for the HVAC sales team.
Qualify Opportunities:
Speak with prospective customers to understand their needs, determine the appropriate next step, and connect qualified opportunities with the sales team.
Coordinate Technician-Generated Leads:
Work directly with the HVAC Sales Manager to manage leads generated by field technicians and ensure they are assigned to sales representatives according to the established lead order and process.
Schedule Sales Appointments:
Coordinate with customers and internal teams to schedule sales appointments and ensure accurate information is communicated before each visit.
Manage Lead Follow-Up:
Consistently follow up with prospective customers, open opportunities, and previously contacted leads to help move opportunities through the sales pipeline.
Maintain Accurate Records:
Document calls, customer interactions, appointment information, lead status, and follow-up activity within company systems. Support the
Sales Pipeline:
Monitor active opportunities and help ensure leads do not fall through the cracks due to missed communication or incomplete follow-up.
Collaborate Across Departments:
Work closely with Sales, Marketing, Customer Service, Dispatch, and field teams to coordinate customer communication and smooth lead handoffs. Partner with
Sales Leadership:
Maintain regular communication with the HVAC Sales Manager regarding lead activity, assignment, scheduling, and sales opportunities. What You Bring Strong verbal and written communication skills with the ability to confidently engage prospective customers. Previous experience in sales development, inside sales, customer service, appointment setting, or a similar customer-facing role preferred. Ability to build rapport and ask effective questions to understand customer needs. Strong organizational skills and attention to detail. Ability to manage multiple leads, appointments, and follow-up activities simultaneously. Comfortable making outbound calls and following up consistently with prospective customers. Ability to work effectively with multiple departments in a fast-paced environment. Strong computer skills and ability to learn CRM, scheduling, and lead-management software. Experience with ServiceTitan or the home-services industry is a plus.
Pay:
From $22.00 per hour Expected hours: No less than 40.0 per week
Benefits:
401(k) Dental insurance Health insurance Paid time off Paid training Vision insurance
Experience:
HVAC Sales:
2 years (Preferred) Ability to
Commute:
Windsor Locks, CT 06096 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance