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Sales
Sales Representative
Nocatee, FL

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Treace Medical Concepts, Inc.

Sales Coordinator

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Job Description

Job Description Help for Job Description. Opens a new window. We are seeking a highly organized and detail-oriented Sales Coordinator to join our team. This multi-faceted role is essential in supporting both our customers and sales team, performing a variety of duties such as managing inventory orders, invoicing, and resolving inquiries or issues. The ideal candidate will demonstrate strong organizational skills, a proactive mindset, and exceptional attention to detail. What you would be responsible for: Order Management
  • Oversee the full order-to-cash process using NetSuite ERP, including order entry, invoicing, credit memos, and resolution of billing discrepancies. Collaboration
  • Partner with Finance, Pricing, and other internal teams to streamline workflows for order processing and account management. Customer and Surgeon Setup
  • Ensure smooth addition of new surgeons and healthcare facilities into company systems to facilitate seamless product access. Point of Contact
  • Act as the primary contact for internal and external customers, addressing inquiries via phone and email. Issue Resolution
  • Respond to and resolve product
  • or service-related issues to ensure exceptional customer satisfaction. Distributor Onboarding
  • Support new distributors by integrating them into systems and ensuring efficient operational collaboration. Inventory Management
  • Place inventory orders for customers, distributors, and employees while ensuring accuracy and timely fulfillment. Sales Analysis
  • Assist with sales and inventory reporting, contributing actionable insights for decision-making. Returns & Credits
  • Manage product returns and credits in alignment with departmental policies and procedures.