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Sales Coordinator

• 4.

2 Sanford, FL 32773 $37,500 - $42,000 a year - Full-time Apply with Indeed

PRIMARY FUNCTION

The Sales Coordinator is responsible for coordinating, organizing, and scheduling customer jobs while ensuring smooth and efficient customer experience. The ideal candidate will have experience in customer service, with construction or design experience preferred. This position requires strong multitasking and prioritization skills in a fast-paced environment. The candidate must be a critical thinker who is proactive, motivated, and detail oriented, with excellent phone and communication skills. A professional appearance, cheerful attitude, and a strong ability to work as part of a team are essential.

DUTIES AND RESPONSIBILITIES

• Professionally and efficiently manage incoming telephone calls while providing a welcoming and positive experience to customers, visitors, vendors, and delivery personnel.
• Support the Sales Manager with the daily and weekly coordination and scheduling of template, service, fabrication, and installation teams. Communicate appointment details and provide timely notifications to customers regarding upcoming services.
• Access and manage client portals while accurately entering, reviewing, coordinating, and updating job work orders within the company's JobTracker system. Research inventory, identify discrepancies, and make appropriate corrections to ensure order accuracy.
• Review and close completed customer job files in JobTracker in accordance with company procedures. Submit completed job documentation to the Accounting Department for timely and accurate billing.
• Accurately calculate square footage from blueprints, architectural plans, and shop drawings to facilitate the preparation and entry of customer work orders.
• Review template, fabrication, and installation work orders and job folders daily to ensure all information, documentation, measurements, and specifications are complete and accurate for each respective department.
• Provide exceptional customer service by responding promptly and professionally to customer inquiries, processing orders and payments, providing directions, researching information, and resolving general questions or concerns.
• Conduct pre-installation courtesy calls with customers and builders to confirm scheduled installations, verify pertinent details, and proactively address potential concerns prior to installation.
• Coordinate material and sink orders with the Sales Manager and approved suppliers for upcoming projects. Collaborate closely with the Warehouse Supervisor and Accounting Department to facilitate purchase orders, supplier coordination, and required payments.
• Maintain a professional, organized, and presentable front office environment.
• Provide administrative and interoffice support as needed to ensure efficient daily operations and effective communication between departments.
• Schedule appointments for Sales Representatives with prospective customers as needed, ensuring timely and accurate coordination.
• Proactively identify potential scheduling, operational, or customer-related issues and take appropriate action to mitigate risks, resolve concerns, and prevent delays or complications.
• Maintain accurate and timely communication with customers, vendors, and internal departments to support the successful completion of customer projects.
• Prioritize multiple responsibilities effectively in a fast-paced environment while maintaining a high level of accuracy, professionalism, and customer service.

EXPERIENCES/QUALIFICATIONS

• High School Graduate
• 2 years plus experience working in sales office or administrative environment
• Interior design and construction experience helpful
• Highly organized and detail oriented and thorough follow up skills
• Able to multitask
• Proactive and focuses
• Energetic and winning attitude
• Good interpersonal, verbal and written communication skills
• Intermediate in MS windows, word, excel, outlook, data entry, and strong math skills. Ability to calculate square footage from blueprints
• Team oriented

WORK CONDITIONS

• Showroom base
• Some light physical excretion
• Work hours: Monday-Friday, 8-4:30pm; ½ for lunch.
• Direct report to the Sales manager

Pay:

$37,500.00 - $42,000.00 per year

Benefits:

401(k) matching Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person