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Sales
Sales Representative
Thomasville, GA

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South Life Leather Goods

Lead Sales Associate

Job Description

South Life Leather Goods is inspired by the rich Southern heritage of hunting and the outdoors blended with contemporary fashion. All leather products are proudly made in America in our Thomasville, Georgia retail location. Husband, Wife team Kelly and Heather Abbott started SouthLife in 2010 and have grown the company into a Nationally recognized brand. They are proud to employ makers, teach them a trade, and produce quality handmade heirloom leather goods in the heart of quail country. SouthLife goods are made with the finest materials, including full grain genuine leather and solid brass hardware. All leather is beautifully unique due to the differing grain patterns that appear in the tanning and manufacturing of our products. We hope that all SouthLife customers will appreciate the different natural markings found within all items. Our leather is tanned to change with use over time, meaning that our customers will have a unique relationship with their SouthLife product. Lead Sales Associate Position Lead Sales Requirements Retail experience required
  • 2 year min preferred Customer Service Experience
  • 2 year min preferred Leadership/Management experience required
  • 2 year min preferred Ability to adapt to different customers Responsible for management of day to day operations of SouthLife which includes: Responsible for Opening and Closing of store Responsible for keeping store organized and stocked Responsible for correct POS inventory input Responsible for coordinating with staff to pick up extra hours for Holidays and City Events where extended hours are necessary.
ie : December, Black Friday, etc. Responsible for ensuring clean and well organized store by Dusting Vacuuming/Sweeping Responsible for
Customer Engagement and Customer Service:
Greeting every customer Effectively answering customer questions Engaging appropriately with the customers Effectively handling any problems with the customer Know how to properly assist customers over the phone Responsible for shipping and receiving (customer orders/ returns, etc) Answer phone calls/text messages from customers Taking fun photos of customers with bags for Macey (insta story) Responsible for
Product Knowledge:
Knowing the names of every product Knowing the colors of every product Knowing the personality of the leather Knowing how products are made and why we are unable to do certain things customers may ask for.
Example:
Why we can't make the bucket bag with a zipper Responsible for
Meeting Sales Goals:
Responsible for inventory pars in store for each product/ shelf/ etc Responsible for knowing what our up-sale items are (train other sales associates on this
  • will have a goal and associated metric Responsible for customer experience Responsible for building customer relationships Responsible for building customer database Responsible for correct merchandising of store
  • following merchandise map (stuffing, tags, etc.
) Responsible for making sure appropriate playlist is always playing Ideal characteristics: Able to adapt to change Leadership qualities including, coaching employees up to their expected level Retail experience Some understanding of how budgets work Understanding of marketing and sales Ability to learn how to make products in the line in order to assist makers Positive attitude
Teachable Spirit Pay:
$14.00
  • $18.00 per hour Expected hours: 15.0
  • 20.
0 per week
Benefits:
Employee discount
Shift:
8 hour shift
Experience:
Customer service: 1 year (Preferred)
Work Location:
In person