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Sales
Sales Representative
Meridian, ID
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Now viewing: Inside Sales & Customer Service Representative
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RoofingDirect.com

Inside Sales & Customer Service Representative

Job Description

Job Summary RoofingDirect.com, The One-Stop Roof-Top Shop, is looking for a friendly, detail-oriented Inside Sales & Customer Service Representative to join our Meridian team. In this role, you'll help customers from their first question all the way through delivery. You'll answer inbound inquiries, recommend the right products, build quotes, process orders and resolve any issues along the way.
This is an inbound role:
customers come to you. Your time will be split about 50/50 between sales and customer service. Duties Respond to inbound sales inquiries by phone, email and live chat Help customers with product selection, pricing, availability and purchasing decisions Prepare accurate quotes, follow up on open opportunities and turn quotes into orders Recommend related products that fit the customer's needs Build relationships with repeat customers and professional contractors Keep customer interactions and follow-ups up to date in our CRM Qualifications 2+ years of experience in inside sales, customer service or another customer-facing role Background in roofing, construction, building materials, HVAC or wholesale distribution E-commerce or inbound sales experience Experience with CRM/ERP systems (NetSuite a plus) Experience with quoting, order processing, account management or shipping coordination
Pay:
$21.00 - $25.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Vision insurance
Experience:
Inside sales: 2 years (Preferred) Ability to
Commute:
Meridian, ID 83642 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
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