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Commercial Business Development & Parts Coordinator Service Plumbing Co. Glenview, IL Job Details Full-time $70,000 - $100,000 a year 18 hours ago Benefits Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Vendor relationship building Computer operation Customer communication Company vehicle operation Business development Driver's License Outbound calling Account management Full Job Description Job Summary This is a hybrid position combining internal parts/inventory management with outside commercial business development. Approximately half of the work week is spent in the shop maintaining the parts inventory and reorder system; the other half is spent in the field identifying, soliciting, and securing new commercial service and maintenance accounts with businesses located within a 5-mile radius of the shop. This role is a key driver of our commercial growth strategy. Essential Job Functions — Shop / Inventory (≈50% of time) Maintain accurate, real-time parts inventory counts across the shop and truck stock. Manage and execute the parts reorder system — setting reorder points, placing purchase orders, and tracking order status. Build and maintain relationships with parts vendors and suppliers; monitor pricing and negotiate terms. Organize and maintain the physical layout of the parts room/warehouse for efficient technician access. Coordinate with technicians and dispatch to ensure parts availability for scheduled and emergency jobs. Track parts costs and flag discrepancies, shrinkage, or pricing issues to the Operations Manager. Maintain documentation/records of inventory transactions for reporting purposes. Essential Job Functions — Field / Commercial Development (≈50% of time) Identify and prospect commercial businesses within a 5-mile radius of the shop as targets for new service and maintenance accounts. Conduct in-person outreach (cold calls, walk-ins, scheduled visits) to introduce commercial plumbing, service, and maintenance offerings. Present and sell recurring service/maintenance agreements to commercial prospects, including franchises, restaurants, retail, and office properties. Negotiate and close new commercial accounts, then hand off account details to Operations for onboarding and scheduling. Maintain an organized, up-to-date log/CRM of prospects, active pursuits, and closed accounts — including account start dates, for compensation tracking purposes. Represent the company at local Chamber of Commerce meetings, business networking groups, and community/trade events on a regular, ongoing basis. Periodically check in with existing commercial accounts to maintain the relationship and identify additional service opportunities. Operate the assigned company vehicle safely and in accordance with company policy while conducting field business. Qualifications Valid Illinois driver's license with a clean driving record (required to operate company vehicle). Prior experience in outside sales, business development, or a customer-facing role strongly preferred. Experience with inventory, parts, or warehouse management preferred. Strong interpersonal and verbal communication skills; comfortable with cold outreach, networking, and in-person selling. Self-motivated and able to manage time independently across two distinct work environments (shop and field). Basic computer proficiency; experience with inventory or CRM/field service software (e.g., ServiceTitan) a plus. Familiarity with the plumbing/home services trade industry is a plus but not required. Work Environment & Physical Requirements Split daily/weekly schedule between the shop (parts room/warehouse) and local field travel; schedule split may flex based on business needs. Ability to lift and move parts and materials up to 50 lbs. Regular local driving in a company vehicle; must maintain vehicle in accordance with company policy. Professional appearance and conduct required when representing the company at customer sites and networking events.

Pay:

$70,000.00 - $100,000.00 per year

Benefits:

401(k) matching Dental insurance Opportunities for advancement Paid time off Vision insurance Application Question(s): Do you have a valid Illinois driver's license and are you willing to operate a company vehicle for local business visits around Glenview and the surrounding area? This position is split approximately 50/50 between shop-based parts/inventory work and field-based commercial prospecting, including in-person outreach and networking. Are you interested and available to perform both parts of the role? Briefly describe your experience with outside sales, business development, customer prospecting, inventory/parts management, or warehouse operations. Include any CRM or inventory systems you have used.

Work Location:

In person