Find & Apply For Sales Representative Jobs in Chandler, Indiana

The Inside Sales Representative is responsible for supporting designated house accounts and outside sales; handling inquiries that pertain to commercial matters outside the scope of customer care, such as requests for quotes excluded from price lists and contracts while providing value-added technical and applications related advice, when requested. Additionally, inside sales will regularly contact customers and prospects to introduce new products, promotions, excess inventory, and support for campaigns.

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. 1. Manages and supports customers designated as "house" accounts (no account manager assigned), answering, and making calls as necessary, resulting in orders and revenue that can be measured. In this capacity, the inside sales rep shall be considered a "partner" to the outside seller. 2. Builds sustainable and trustworthy relationships through open and interactive communication. 3. Answers incoming calls routed from customer care pertaining to new business, technical support, applications, and fitment related questions, and/or any commercial matter not related to sales orders or operational issues. 4. Supports quotes for non-standard items, engaging internal resources depending on the complexity of the RFQ. 5. Contacts unassigned customers, former customers, and prospects to introduce new products, promos, excess inventory sale, plus support any campaigns as directed by marketing to secure new business. 6. Serves as a resource for customer care in addressing more complex problems that require cross-functional support to resolve, as a subject matter expert depending on the product or service in scope. 7. Assists outside sellers in supporting calls whether related to new business or a customer issue. 8. Coach and mentor customer care specialists. 9. Other duties can be assigned based on company needs and employee capabilities.

Competencies:

1. Communication Proficiency 2. Time Management 3. Collaboration Skills 4. Personal Effectiveness/Credibility 5. Ethical Responsibility 6. Customer Service Required Skills /

Abilities:

1. Strong written and verbal communication skills 2. Excellent interpersonal and customer service skills. 3. Proficiency in Microsoft Office, Word, Excel, Access, and PowerPoint 4. General knowledge of enterprise resource planning software (ERP). 5. Excellent time management skills 6. Some Industry knowledge

Supervisory Responsibility:

This position has no direct supervisory responsibilities. At times, due to projects or work assignments, employee will need to coordinate and direct a team to meet/satisfy individual/company objectives.

Work Environment:

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. At times, employee might be exposed to manufacturing environment, including forklift traffic, fumes, noise, and operating manufacturing equipment.

Physical Demands:

1. Prolonged periods of sitting at a desk and working on a computer. 2. Must be able to lift up to 15 pounds at times.

Position Type and Expected Hours of Work:

This is a full-time position. Days and hours of work are Monday through Friday, 8:00AM to 5:00PM. To meet our customer demands and internal objectives, at times this role will be required to work outside of the normal schedule, including weekends.

Travel:

No overnight travel is expected for this position.

Required Education and Experience:

1. High School Diploma or equivalent work experience and/or education. 2. Minimum of 2 years' experience in customer service and/or sales.

Preferred Education and Experience:

1. Experience working in a fast pace, high-growth company. 2. College degree 3. Project Management experience. 4. Industry experience preferred. 5. Strong Microsoft Excel knowledge and application. 6. Experience with ERP and CRM system Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Other job duties and responsibilities may also be assigned by the incumbent's manager at any time based upon Company need. OTR Engineered Solutions is an equal opportunity employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, veteran status, genetic information or any other legally protected classification or status.

Pay:

$26.00 - $28.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance

Education:

High school or equivalent (Required)

Experience:

CRM software: 1 year (Required) B2B sales: 1 year (Required)

Work Location:

In person