Find & Apply For Sales Representative Jobs in Holliston, Massachusetts

American Durafilm Company, Inc. is America's oldest and most experienced solutions provider for applications requiring high performance films, coatings, and tubing. With 70 years of experience American Durafilm has the expertise and engineering knowledge to solve the most difficult problems using high performance materials from DuPont®, Saint-Gobain Performance Plastics, and Chemours®. In addition to being one of the oldest DuPont Licensed Industrial Applicators of Teflon® coatings, American Durafilm is the leading distributor and fabricator of Kapton®, Teflon®, Tefzel®, and Tedlar® films. Looking to start a career in sales with a growing company? The Sales Representative (In Training) is an exciting opportunity for someone with a positive attitude, strong organizational skills, and a willingness to learn and grow. This role offers the chance to get your foot in the door, gain hands-on experience, and build a foundation for a future career in sales. You'll work alongside experienced team members to develop customer relationships, support daily sales operations, and learn the ins and outs of the business, with the potential to advance into a Sales Representative position. We're looking for someone who brings the right personality, initiative, and enthusiasm to learn, not necessarily someone who already knows it all. This position comes with opportunities for growth and advancement as the company continues expanding! Responsibilities Enter customer purchase orders into company software systems, ensuring all order details are accurate and complete. Coordinate the preparation, shipment, and tracking of customer samples. Work with the Shipping Department to ensure customer orders are processed accurately and shipped on time. Provide customers with shipment tracking information and assist with monitoring deliveries throughout transit. Maintain accurate customer account information, order details, engineering revisions, pricing, and other documentation within company systems. Monitor incoming virtual store orders and requests for quotes, ensuring inquiries are documented and directed to the appropriate team members. Assist with preparing customer quotes and obtaining the information needed to support order requirements under the guidance of experienced Sales Representatives. Collaborate with Production, Engineering, Quality, Shipping, and Purchasing to address order questions, confirm product availability, and support customer needs. Assist with resolving customer concerns by gathering information, documenting issues, and coordinating follow-up with the appropriate departments. Participate in Sales Department meetings and assist with meeting documentation and follow-up as needed. Learn company products, pricing procedures, and order management processes to develop a strong understanding of the business. Support customer account maintenance, follow-up communications, and relationship-building activities. Develop familiarity with CRM and ERP systems to support accurate recordkeeping and efficient sales operations. Identify opportunities to improve customer support and assist with sales-related projects and continuous improvement initiatives. Gradually take on additional quoting, account management, and sales responsibilities as skills and experience develop. Potential for occasional travel to customer or vendor locations for meetings, site visits, or other sales-related activities as needed. Qualifications High school diploma or equivalent required. Previous experience in sales, customer service, order processing, or administrative support preferred. Self-motivated with a willingness to learn and develop new skills. Strong verbal and written communication skills. Strong organizational and time management skills with excellent attention to detail. Ability to multitask, prioritize responsibilities, and meet deadlines. Strong problem-solving and decision-making skills. Ability to work effectively with cross-functional teams and build positive working relationships. Customer-focused mindset with an interest in developing sales and account management skills. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook. Familiarity with CRM, ERP, or other business software preferred. Ability to accept feedback, apply training, and take on increasing responsibilities over time.

Job Type:

Full-time Pay:

$43,750.00 - $56,500.00 per year

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Parental leave Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

In person