Find & Apply For Sales Representative Jobs in Alpena, Michigan

Technical Sales Representative -

Roller Division Company:

Omni Metalcraft Corp. -

Roller Division Location:

Alpena, MI Job Type:

Full-Time About Omni Metalcraft Omni Metalcraft provides standard and custom conveyors, conveyor rollers, and components for industrial distributors and material-handling customers. Our team focuses on providing customers with accurate information, responsive service, and solutions that fit their applications. Position Overview The Technical Sales Representative works directly with customers to understand their needs, recommend product solutions, prepare quotations, and convert opportunities into orders. This role is a great fit for someone who enjoys solving problems, working with technical information, building customer relationships, and driving sales results . Conveyor experience is helpful, but strong technical aptitude, communication skills, and a willingness to learn are equally important. Key Responsibilities Engage customers to understand application requirements, wants, and needs. Prepare accurate quotations and proactively follow up to convert opportunities into orders. Review customer prints, specifications, and technical documentation to determine product fit. Educate customers on product options, features, benefits, availability, and delivery. Identify obstacles to closing sales and work with customers to find solutions. Accurately process orders and assist with shipping, tracking, and documentation requests. Collaborate with Product Specialists, Account Managers, Sales, and Operations to solve customer needs and support growth. Gather customer feedback to help improve existing products, develop new solutions, and strengthen internal resources. Support new product launches and other sales initiatives. Skills Strong verbal and written communication Active listening and customer relationship building Consultative selling and effective follow-up Problem-solving and critical thinking Strong organization and attention to detail Ability to communicate technical information clearly Proficiency with Microsoft Office and ability to learn business software Knowledge Candidates should have, or be able to quickly develop, knowledge of: Industrial or technical sales practices Quotation and order processes Basic mechanical and manufacturing concepts Technical drawings and product specifications Customer relationship and opportunity management Conveyor rollers and material-handling applications Ability to Implement The successful candidate will be able to: Translate customer needs and technical requirements into appropriate product solutions. Turn quotations into orders through purposeful follow-up and problem-solving. Build customer confidence through responsiveness, accuracy, and follow-through. Manage multiple customer opportunities while maintaining attention to detail. Know when to involve internal technical resources to provide the best solution. Apply customer feedback to improve products, processes, and the overall customer experience. Benefits Full-time team members are eligible for: Competitive pay based on competency 100% employer-paid health insurance and HSA for employees Flexible paid time off and holidays 401(k) with employer matching Discretionary bonuses Join Our Team We are excited to welcome new talent to our team! If you are passionate about what you do and are looking for a dynamic and supportive work environment, we encourage you to apply. Join us and be a part of a company that values innovation, collaboration, and professional growth. We look forward to seeing how we can succeed together. Experience Preferred Customer Service Industrial Sales Education Required High School or better

Behaviors Preferred Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Team Player:

Works well as a member of a group

Enthusiastic:

Shows intense and eager enjoyment and interest

Motivations Preferred Self-Starter:

Inspired to perform without outside help Ability to Make an

Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization

Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.