Sales Assistant & Move-in Coordinator Schedule :
Full time: 40 Hours per week | Monday-Friday | 8:30am-5pm
Department:
Sales | Chelsea Retirement Community & Cedars of Dexter |
Chelsea, MI What You'll Do:
As the Sales Assistant and Move-In Coordinator , you'll play an important role in creating a welcoming and seamless experience for prospective and incoming residents at Chelsea Retirement Community and Cedars of Dexter . You'll support the Sales team throughout the entire journey—from responding to inquiries and coordinating tours to assisting with applications, sales events, and administrative needs. Once a new resident is ready to join our community, you'll serve as a key point of contact, helping coordinate move-in details, communicate with residents and internal teams, and ensure expectations are clear for a smooth transition into their new home. This is a great opportunity for someone who is highly organized, relationship-focused, and enjoys balancing sales support, customer service, and detailed coordination in a fast-paced environment. Department Sales & Marketing Employment Type Full Time Location Chelsea, MI Workplace type Onsite Compensation $25.00 / hour Key Responsibilities Respond to prospective resident inquiries and help coordinate appointments, tours, and follow-up with the Sales team. Support community tours and sales events, including setup, on-site assistance, and post-event cleanup. Provide prospective residents with applications, brochures, and other sales and community information. Assist with the admissions and move-in process for Independent Living, Assisted Living, and Memory Care residents. Serve as a key point of contact between incoming residents and internal teams to help coordinate a smooth move-in experience. Manage move-in details, timelines, and communication with department leaders and other team members involved in the transition. Provide new residents with move-in information, including address details, utilities, local movers, storage, garage, and trash disposal guidance. Coordinate move-in logistics with Environmental Services, including keys and other arrival-related needs. Maintain accurate CRM records, including prospect information, addresses, sales activity, and waitlist updates. Contact individuals on the waitlist when openings become available and help determine continued interest. Assist with admissions packets, deposits, sales records, and other required documentation. Maintain daily and weekly sales-related reports, including census and CRM information. Support the Sales team with printing, copying, administrative tasks, and other assignments, including work with tight deadlines. Maintain resident confidentiality and support resident rights throughout the sales and move-in process. The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description. Skills, Knowledge and Expertise Required Qualifications Bachelor's degree from an accredited college or university; a combination of relevant education and experience in sales or senior living may be considered. Experience with Microsoft Office Suite . Knowledge of printing best practices and experience contributing to social media content in a business setting . Strong computer skills with the ability to learn and use a variety of software programs. Preferred Experience 3 years of experience working with older adults. 2 years of experience in senior housing, sales, and/or admissions. Benefits Career Growth & Development
- Take your career to the next level with our tuition assistance programs and educational scholarships. Wellness Program & Reimbursemen t
- Prioritize your health and well-being, reimbursed $120 a year! Competitive Benefits for Full-Time Team Members
- Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire. Retirement Savings Plan
- Secure your future with employer contributions. Daily Pay
- Instantly transfer your daily earnings. Generous Paid Time Off (PTO)
- Includes 6 Paid Holidays and 2 Floating Holidays. Team Member Referral Bonus Program
- Earn $500 when you bring great people to our team! Mileage Reimbursement
- Offered for work-related travel.
#2019 About Brio Living Services Brio Living Services is dedicated to enriching the lives of seniors through exceptional, faith-based, nonprofit senior living communities. Offering a full continuum of care, including independent living, assisted living, skilled nursing, rehabilitation, and memory care, Brio provides maintenance-free lifestyles and personalized support to meet residents' evolving needs. With a focus on wellness, connection, and vibrant aging, Brio empowers residents to pursue their interests, build meaningful relationships, and thrive in welcoming communities. Our Hiring Process and Use of AI Brio Living Services does not use artificial intelligence (AI) to make employment decisions. All applications and resumes are reviewed by members of our hiring team, and human oversight remains an essential part of the recruitment process. AI may be used only to assist with administrative tasks, such as organizing information, summarizing reviewed materials, and collecting notes. Accessibility & Language Support Brio Living Services is committed to providing reasonable accommodations to applicants with disabilities. If you need assistance or an accommodation during the application process, please contact us at loveyourcareer@mybrio.org . Language assistance may also be available for applicants who require support in a language other than English. Please reach out so we can discuss your needs and available resources. Equal Opportunity Employer Brio Living Services is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, or any other protected status under applicable federal, state, or local laws. Apply Now Our Hiring Process Stage 1: Applied Stage 2: Review Stage 3: Interview Stage 4: Hired Not quite right? Register your interest to be notified of any roles that come along that meet your criteria. Register Your Interest