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Sales Representative
West End, NC
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Sales Support & Inside Sales Coordinator Pine Apparel | Seven Lakes, NC Full-Time | On-Site at Our Warehouse Pine Apparel is looking for an organized, friendly, and dependable Sales Support & Inside Sales Coordinator to help keep our sales team and wholesale customers supported every day. Since 1985, Pine Apparel has supplied women's apparel to boutiques and retailers across the country. We're looking for someone who enjoys fashion, loves helping people, and can keep track of the details in a busy environment. About the Position This is a full-time, on-site sales support role based at our warehouse in Seven Lakes, NC. You'll work closely with our sales representatives, customers, and warehouse team to help orders move smoothly from the initial inquiry through shipment. The ideal candidate is proactive, comfortable communicating by phone and email, and able to manage several priorities while providing excellent customer service. Key Responsibilities Support our sales team: Assist with order entry, product questions, availability checks, customer follow-up, and appointment coordination.
Help our wholesale customers:
Respond to calls, emails, and texts with friendly, accurate information about products, orders, and shipping.
Coordinate orders:
Enter and review orders, confirm details, and communicate changes or special requests to the appropriate team members.
Connect sales and warehouse operations:
Help resolve order questions and keep customers and representatives informed of updates.
Assist with sales outreach:
Share new arrivals, restocks, and promotions with customers, and follow up on inquiries as directed.
Keep records organized:
Maintain accurate customer information, order notes, and follow-up tasks.
Prepare sales materials:
Help organize product photos, samples, catalogs, and information needed for customer appointments and sales presentations.
Support showroom activities:
Assist with customer visits, virtual appointments, and showroom preparation as needed.
Learn our products:
Stay familiar with styles, sizing, pricing, and availability so you can confidently assist customers and the team. What We're Looking For Strong organization skills and attention to detail. A friendly, professional phone manner and clear written communication. The ability to follow through, meet deadlines, and manage changing priorities. Confidence using computers, email, spreadsheets, and order-entry systems. A customer-focused attitude and willingness to take initiative. The ability to work independently while staying connected with the team. An interest in women's apparel and helping boutique businesses succeed. Previous experience in sales support, customer service, retail, wholesale, or administrative coordination preferred. You'll Be a Great Fit If You… Enjoy being the person who keeps things moving, catches the small details, and makes someone else's day easier. You're comfortable picking up the phone, asking questions, solving problems, and following up without needing reminders. Why Pine Apparel? Join an established apparel company where your work directly supports our customers and sales team. You'll be part of a hands-on environment with new products, daily customer interaction, and opportunities to contribute ideas.
To apply:
Submit your résumé and a brief introduction explaining why you would be a great fit for Pine Apparel.
Pay:
$50,000.00 - $55,000.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance