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Sales
Sales Representative
Middlesex, NJ

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Accelera

Industrial After Sales Coordinator

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Job Description

We are seeking an Industrial After Sales Coordinator to join our team in Middlesex, NJ. This position is vital for maintaining our post-sale service standards by providing comprehensive administrative and transactional assistance to our sales department. You will be responsible for managing documentation, overseeing order expediting, and maintaining consistent communication with our clients.
Core Responsibilities:
Act as the primary point of contact to resolve or delegate all inquiries from your assigned client base. Help maintain high levels of client satisfaction by delivering exceptional service throughout the sales lifecycle. Follow established procedures for inventory management and returns processing. Manage the timely processing of incoming purchase orders and sales documentation. Notify the sales team immediately regarding any modifications to incoming orders. Maintain accurate customer records by updating sales files with current information. Perform additional sales and order-tracking tasks as directed by leadership.
Required Qualifications:
Proficiency in computer applications, specifically the Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint. Demonstrate a foundational knowledge of customer service techniques and sales methodologies. Utilize strong interpersonal and communication skills to foster positive professional relationships. Effectively handle competing priorities to ensure operational efficiency in a busy work environment.
Education and Experience:
A high school diploma is mandatory, while additional college-level coursework is considered a plus. A minimum of two years of prior administrative experience is preferred.
Key Competencies:
Customer Service Inside Sales Data Entry