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Sales
Sales Representative
Bluffton, OH
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GROB

After Sales Consultant

Job Description

The After Sales Consultant is responsible for maintaining relationships with existing GROB customers by marketing, promoting and profitably selling products and services after their initial equipment purchase. The individual should be driven to meet the customer's current needs and anticipate future needs. The After Sales Consultant will travel up to 75% nationwide to current customers and act as a liaison between the GROB service department and customer.

Roles & Responsibilities:

Acquire an in-depth knowledge of GROB product line

Effectively educate customers on additional service offerings such as spare parts, annual inspections, systems solutions, etc.

Create recommended spare parts lists

Organize records, create activity reports, and maintain consistent communication with Bluffton service team

Assist customers with questions and complaints in order to maintain an open dialogue for future sales

Create presentation decks/materials to showcase company offerings

Education & Experience Requirements:

Bachelor's Degree in sales, marketing or an engineering field

3+ years of proven success in technical territory sales

Ability to read, understand, and explain blue prints

Familiarity with SAP is a plus, but not required

Machine tool experience/background preferred

General Requirements:

Excellent customer service and organization skills

Excellent oral and written communication skills

The ability to problem-solve alone and in a team environment

Proficient in Microsoft Office Suite (Word, Excel, Powerpoint)

Ability to positively handle rejection and push forward

Must hold a valid driver's license with less than three moving violations/speeding tickets in the past five years

Must hold a valid passport GROB offers a competitive wage as well as an excellent benefit package including vacation, health, prescription, dental, vision, STD, life, 401K, and shift premiums. Application Information

Applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Benefits

  • 401(k) Plans
  • Dental Insurance
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