Find & Apply For Sales Representative Jobs in Ridgeland, South Carolina

Join Our Team:

HVAC Inside Sales /

Counter Associate About Us:

Gateway Supply is a leading provider of HVAC and plumbing supplies, dedicated to delivering exceptional customer service, promoting workplace safety, and supporting growth through innovation and teamwork. We're seeking a motivated HVAC Inside Sales / Counter Associate to join our Ridgeland, SC team and help customers get the right products—fast, accurately, and with great service. About the

Role:

You'll be a key point of contact for our customers, supporting both counter service and inside sales. In this service-first role, you'll respond to requests, provide pricing and product availability, write/pull orders, enter orders, and help coordinate purchases and deliveries—so every customer gets dependable follow-through from request to delivery. This is a great fit for someone who is organized, customer-focused, and comfortable working in a fast-paced environment.

Our Expectations:

Serve customers at the counter and through inbound requests (calls, emails, and walk-ins) in a professional, friendly manner Provide price and availability by researching products, confirming stock status, and communicating lead times clearly Prepare quotes and order details that are accurate and tailored to customer needs Write and pull orders and help ensure the correct product is staged for fulfillment Enter and manage orders accurately, reviewing details and following up to keep processes moving Coordinate with purchasing, warehouse, and delivery teams to support product availability and on-time service Maintain an organized work area and keep information/order systems up to date

What We Offer:

Competitive wages and benefits Customer-focused impact—your responsiveness and attention to detail directly support customer satisfaction Career growth opportunities and training as you build product knowledge A safe, supportive work environment with a dynamic, team-oriented culture What We Look for in a

Candidate:

Customer focus: commitment to delivering great service Positive attitude: dependable, enthusiastic, and ready to help

Detail-oriented:

accuracy matters when quoting, entering orders, and pulling product Strong communication: listens, clarifies needs, and provides clear answers Team player: works well with inside sales, warehouse, purchasing, and delivery teams

Requirements:

1+ year of customer service experience (required) HVAC and/or plumbing counter experience preferred Previous inside sales, wholesale distribution, or HVAC-related industry experience preferred Comfort learning product information, pricing, inventory systems, and order processes Proficiency with Microsoft Office; experience with ERP/order entry systems is a plus Must be 18 years or older

Why Choose Us:

Customer connection: be a trusted resource customers rely on for timely answers and accurate quotes Team collaboration: work closely with a supportive internal team to get customers what they need Opportunity to grow: strengthen product knowledge and build long-term customer relationships To learn more about Gateway Supply, please visit: www.gatewaysupply.net

Work Location:

In person