Find & Apply For Sales Representative Jobs in Ridgeway, South Carolina

Who are we? Rooted in over two decades of precision and performance, Mega Metal stands as Turkey's leading manufacturer of superfine copper wire—and one of the few elite producers worldwide. With the strength of our state-of-the-art facilities in Kayseri and our presence in over 30 countries across Europe, Asia, Africa, and the Americas, we bring global expertise to local markets. Now, with the launch of Mega Metal USA, we're building on that legacy to serve the North American market with the same excellence, efficiency, and technological edge that define us. From energy and automotive to electronics, communications, and renewable sectors, we partner with the world's most demanding industries. Our 75,000 m² production facility in Turkey, with an annual capacity of 48,000 tons, is equipped with cutting-edge technology and driven by a team of over 600 experts. Recognized as one of Turkey's Top 500 Industrial Enterprises and repeatedly awarded "Supplier of the Year," we are proud to be a trusted name in the industry. At Mega Metal, we don't just produce copper—we create connections. We focus not only on what we make, but how we make a difference. Our new U.S. operations aim to offer faster logistics, closer partnerships, and localized support—without compromising our global standards. Because for us, success is measured not just in metrics, but in the value we bring to every wire, every client, every future. Position Summary Mega Metal, Inc. is seeking a highly motivated, customer-focused Inside Sales Representative to join our growing team in Ridgeway, SC. The ideal candidate is a positive, energetic professional who thrives in a fast-paced environment, takes ownership of responsibilities, and understands the importance of delivering an exceptional customer experience. This position serves as a critical link between our customers and internal departments, ensuring timely communication, accurate order processing, and effective coordination throughout the order fulfillment process. We are looking for someone who is organized, dependable, adaptable, and willing to go the extra mile to support our customers and team. Success in this role requires a strong work ethic, attention to detail, and a commitment to seeing responsibilities through to completion. Key Responsibilities Customer Service & Relationship Management Serve as a primary point of contact for assigned customers, providing professional, responsive, and solutions-oriented support. Develop and maintain strong customer relationships through proactive communication, reliability, and consistent follow-through. Respond promptly and accurately to customer inquiries regarding pricing, product availability, order status, lead times, and delivery schedules. Take ownership of customer requests and issues, coordinating internally to ensure timely and effective resolution. Anticipate customer needs and identify opportunities to improve the overall customer experience. Sales Support & Order Management Process and manage customer orders accurately and efficiently from receipt through shipment. Prepare and follow up on customer quotations in coordination with the sales team. Maintain accurate customer information, pricing, and order details within company systems. Monitor open orders, production schedules, and delivery commitments to ensure customer expectations are met. Communicate order changes, potential delays, and other important information proactively. Support the outside sales team with customer information, reporting, and other commercial activities. Internal Communication & Teamwork Work closely with production, planning, logistics, quality, finance, and sales to support customer requirements. Maintain clear, timely, and professional communication across departments. Collaborate with team members to resolve challenges and improve internal processes. Contribute to a positive, respectful, and team-oriented working environment. Support continuous improvement initiatives designed to enhance service levels, efficiency, and customer satisfaction. Organization & Execution Effectively manage multiple priorities in a fast-paced, deadline-driven manufacturing environment. Demonstrate personal accountability and follow through on assignments until completed. Maintain accurate records and documentation. Adapt quickly to changing business requirements and customer priorities. Take initiative, identify problems, and recommend practical solutions. Demonstrate flexibility and a willingness to support the broader team as business needs evolve. Required Qualifications Previous experience in inside sales, customer service, sales support, or a related business environment. Strong customer service orientation with a genuine commitment to customer satisfaction. Excellent written and verbal communication skills. Proficiency in Microsoft Office applications, particularly Excel, Outlook, and Word. Strong organizational skills, attention to detail, and ability to manage multiple priorities. Ability to work effectively both independently and collaboratively in a team environment. Strong problem-solving skills and a proactive, solutions-oriented mindset. Dependable, self-motivated, and willing to take ownership of responsibilities. Ability to succeed in a fast-paced, growing organization where processes and priorities may evolve. Professional, positive attitude with strong interpersonal skills. Preferred Qualifications Experience with SAP or a similar ERP system is highly desirable. Previous experience in a manufacturing or industrial business environment. Experience supporting B2B customers, particularly in the wire and cable, metals, electrical, or related industries. Familiarity with order entry, production scheduling, inventory management, and logistics coordination. Experience preparing customer quotations, maintaining pricing records, and supporting sales operations. Personal Attributes for Success At Mega Metal, Inc., we believe attitude, accountability, and teamwork are essential to our success. We are particularly interested in individuals who demonstrate:

Customer-First Mindset:

A genuine desire to deliver outstanding service and build lasting customer relationships.

Strong Work Ethic:

Willingness to put forth the effort necessary to meet commitments and get the job done.

Positive Personality:

Friendly, approachable, professional, and enjoyable to work with.

Team-Oriented Approach:

A collaborative attitude and willingness to help others succeed.

Ownership & Accountability:

Takes responsibility, follows through, and delivers on commitments.

Adaptability:

Comfortable with change and energized by the opportunities and challenges of a growing company.

Initiative:

Sees what needs to be done and takes action without waiting to be asked. Additional Employment Requirements Must be legally authorized to work in the United States. Must possess a valid driver's license. Must successfully complete a pre-employment background check and drug screening, consistent with applicable law. Must be able to work on-site at our Ridgeway, South Carolina facility. Must be able to meet the attendance, scheduling, and performance requirements of the position, including occasional additional hours as business needs require. Why Join Mega Metal USA? Mega Metal, Inc. offers the opportunity to become part of a growing manufacturing organization with significant long-term potential. Our investment in advanced manufacturing technology, quality products, and customer relationships creates an exciting environment for individuals who want to contribute to building a successful business. We value employees who take pride in their work, support their teammates, embrace challenges, and understand that exceptional customer service is a competitive advantage. If you are a motivated, customer-focused professional who enjoys working with people, solving problems, and making a difference, we encourage you to apply. Mega Metal USA is an Equal Opportunity Employer. Employment decisions are made without regard to protected characteristics under applicable federal, state, and local laws.

Pay:

$60,000.00 - $75,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person