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Sales & Catering Coordinator Great Wolf Lodge $22 paid time off United States, Washington, Centralia 20500 Old Highway 99 Southwest (Show on map) Oct 27, 2026 20500 Old Hwy 99 SW, Grand Mound WA 98531,

United States Pay:

$22 At Great Wolf the Sales and Catering Coordinator provides support to clients and Lodge sales teams to enable successful achievement of revenue, quality and repeat business targets. Essential Duties & Responsibilities Complete administrative tasks supporting all group sales efforts as assigned by the DOSC director of sales and catering including but not limited to: preparing sales kits, documenting prospective accounts, organizing files, preparing contracts, preparation of invoices, purchasing of office supplies and data entry

Complete Banquet Event Orders (BEOs) and Resumes for clients and operations departments to communicate specific needs, contracted/agreed-upon details and pricing for the meeting, event or program

Enter accurate rooming lists, routing information, tax-exempt status and verification of payment in Company software systems

Monitor room blocks and communicate with appropriate property personnel on a weekly basis regarding group room pick-ups, rooming lists, etc.

Represent the lodge in investigating and resolving any group complaints or conflicts including, but not limited to: billing issues, misplaced items, reservations and contract discrepancies

Organizes and coordinates client appreciation and in-house lodge events

Provide detailed information on meeting-specific needs throughout the entire booking process from negotiation through departure

Attends pre and post conference meetings as needed

Handles all in-suite VIP packages and amenities as needed

Maintain Posting Master (PM) account ledger by keeping track of all open PM accounts

Assists Sales Team with any special projects. Basic Qualifications & Skills Associates degree in hotel/hospitality or related field or equivalent experience/education combination

Demonstrated proficiency in Microsoft Office Suite

Successful completion of criminal background check and drug screen

Professional communication skills both verbal and written Desired Qualifications & Traits Previous Sales Experience

OPERA system experience

Previous resort/hospitality experience

Significant customer service experience

Strong problem solving and organizational skills

Attention to detail and ability to exceed quality standards

Enthusiastic and positive energy

Multi-tasking ability Physical Requirements Able to lift up to 20lbs

Able to bend, stretch, and twist

Able to stand or sit for long periods of time

Estimated Salary Range:

Pay Rate:

$ /hr An employee's pay position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of Great Wolf's total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and other perks. This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Native Americans receive preference in accordance with Tribal Law. Notify me of jobs like this