Find & Apply For Sales Representative Jobs in Sheboygan, Wisconsin

Customer Service & Inside Sales Specialist Professional Supply, Inc. | Sheboygan, WI | Full-time, in person | Monday-Friday | About the Role Professional Supply is looking for a friendly, organized, detail-oriented person to be the first voice our customers hear and the go-to person for our house accounts. This role has two equal priorities: Reception and office support: answering every incoming call, greeting visitors and keeping the front office running smoothly. Inbound sales coverage for our house accounts: handling customer questions, quotes, orders and product requests from start to finish. The right person enjoys working with people, takes ownership of every request, and follows through until the customer's need has been taken care of. What You'll Do Reception & Clerical Answer and route all incoming phone calls in a friendly, professional way. Greet and help walk-in customers, vendors and visitors. Handle deliveries, filing, scanning and general office tasks. Take accurate messages and make sure they reach the right person quickly. Keep the front office organized and welcoming. Inbound Sales & House Account Coverage Serve as the main point of contact for our house accounts. Respond to customer questions and requests by phone, email and in person. Prepare quotes and pricing for inbound requests. Recommend products and suitable alternatives or replacements based on customer needs. Spot opportunities to suggest related products, promotions and new items. Pass larger or specialized opportunities to the right sales representative. Orders & Customer Service Enter orders accurately from phone, email, walk-in and sales rep sources. Verify item, quantity, pricing and shipping details, and follow up when anything is missing or unclear. Answer questions about existing orders, availability and delivery. Work with purchasing, warehouse, accounting and sales to resolve issues, and keep customers updated along the way. Product Knowledge & Account Support Build a working knowledge of our janitorial, sanitation, foodservice and packaging product lines. Provide spec sheets, SDS, product literature and forms on request. Keep customer records current, including contacts, shipping information and frequently purchased items. Team Support Cross-train with the office team so customers are always covered. Pitch in on other customer-focused tasks as business needs change. What We're Looking For A warm, professional phone presence and strong communication skills. Comfort spending much of the day talking with customers by phone and email. Strong attention to detail and accurate data entry. The ability to juggle multiple requests and changing priorities in a fast-paced office.

Ownership and follow-through:

you research what you don't know and close the loop. Basic computer skills and a willingness to learn our systems and products. Dependability, confidentiality and a team-first attitude. Experience Customer service, reception, inside sales, order entry or office experience is preferred. Industry experience in janitorial, sanitation, foodservice, packaging or distribution is a plus but not required. We'll train the right person.

Benefits Schedule:

full-time, day shift, Monday-Friday, with no weekends

Benefits:

we offer a competitive pay and benefits package, including: Paid time off and holiday pay Health, dental and vision insurance Life and disability insurance A 401(k) plan with company match What Success Looks Like When customers call Professional Supply, they trust that the person answering will either help them or find someone who can. Quotes go out promptly, orders are entered correctly, and requests don't fall through the cracks. In short, you own each customer's need from the first call through resolution.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person