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Golf Shop Merchandise Assistant
Job Description
Overview Work Season Approximately April 1-December 20 Generally 30-40 hours per week Forest Lake Country Club is looking for an energetic, outgoing teammate who enjoys golf, retail, and getting to know the people they serve. As a Golf Shop Merchandise and Service Assistant, you'll work directly with our Golf Professional Staff and Golf Shop Manager to give members and guests a warm welcome and attentive service, whether they're booking a tee time, choosing merchandise, or stopping in before a round. Founded in 1926, Forest Lake is a family-friendly private club with an 18-hole golf course and a welcoming community of members. Recent renovations to the course, practice facilities, clubhouse interiors, and lakefront area reflect our ongoing commitment to improving the member experience. In our award winning Golf Shop, that commitment shows up in how we work together, from sharing product knowledge to pitching in during busy times and following through on member requests. Experience Required Previous experience in golf operations, hospitality, customer service, or a private country club environment preferred. General knowledge of the game of golf, golf etiquette, and golf course operations preferred. Strong communication, organizational, and interpersonal skills. Commitment to providing exceptional member and guest service. Ability to work effectively both independently and as part of a team. Positive attitude, professional appearance, and strong work ethic. Ability to multitask and adapt to a fast-paced, service-oriented environment. Willingness to learn, accept direction, and contribute to the overall success of the golf operation. Basic computer skills needed Essential Responsibilities What you'll do Welcome members and guests and provide friendly, knowledgeable service in the Golf Shop and throughout the golf operation. Get to know our merchandise and recommend products that fit each member's or guest's needs. Support daily retail operations, including sales, special orders, merchandise displays, and inventory management. Help receive, price, and organize merchandise, and keep the Golf Shop clean and ready for members. Answer phones, book tee times, and handle member inquiries in line with club procedures. Coordinate with teammates so member requests are handled promptly and details carry through from one shift to the next. Maintain a clean and organized golf shop in line with FLCC standards. What you'll bring A genuine interest in serving members, a positive attitude, and a professional manner and appearance. Strong communication and organizational skills, along with a willingness to pitch in where needed. Knowledge of the game of golf. Country club experience is preferred. Familiarity with Club Essentials POS and Canva, along with basic computer skills. Availability for the April-December season and flexibility to work weekends and holidays. Benefits Compensation and perks Competitive hourly pay based on experience. Estimated $700 - $800 week A schedule that generally runs 30-40 hours per week. Golf course playing and practice privileges at designated times. Complimentary employee meals while on shift. Staff uniforms provided, with discounts on additional purchases.
Benefits
- Dental Insurance
