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Online Fulfillment & Curbside Associate 10501 Evans Drive, Luna Pier, MI 48157 $17 - $20 an hour - Part-time, Full-time Apply with Indeed Job Overview The Online Fulfillment & Curbside Associate is responsible for receiving, picking, packaging, and accurately processing online and curbside pickup orders. This role acts as a bridge between digital ordering platforms and the customer experience, ensuring fast, compliant, and friendly service while maintaining strict adherence to state cannabis regulations (CRA guidelines).

Key Responsibilities Order Processing:

Monitor incoming online and mobile orders in real-time through the dispensary's POS and online ordering platform.

Picking & Packaging:

Accurately retrieve requested cannabis and accessory products from the sales floor/vault, verify product batch tags and quantities, and package/label orders securely.

Curbside Delivery:

Transport completed orders safely and promptly to customers waiting in designated vehicle parking spots.

ID & Compliance Verification:

Check and verify customer identification upon curbside handoff to ensure compliance with legal age and state purchase limits.

Cash & POS Handling:

Comfortably process cash, debit, or digital transactions at the point-of-sale or during curbside drop-offs.

Customer Service:

Answer phone or digital inquiries regarding order status, product availability, or pickup instructions with a professional and welcoming demeanor.

Store Support:

Assist reception, check-in, or general retail floor staff during slow periods or high-volume rushes.

Qualifications & Requirements Age:

Must be at least 21 years old

State Regulations:

Must pass a state-mandated background check and meet all local cannabis worker compliance/registration requirements.

Experience:

Previous retail, cash-handling, or order-fulfillment experience preferred (cannabis industry experience is a plus).

Technical Skills:

Familiarity with dispensary POS systems, inventory tracking, and online order management software.

Physical Requirements:

Ability to stand, walk, bend, and lift/carry up to 25-30 lbs regularly; comfortable working in fast-paced retail or outdoor/curbside environments in various weather conditions.

Availability:

Willingness to work flexible hours, including weekends, evenings, and holidays as needed.

Pay:

$17.00 - $20.00 per hour Expected hours: 20.0 - 40.0 per week

Benefits:

Employee discount Flexible schedule

Work Location:

In person