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Ceramic Supply Shop Assistant

• 4.7 100 Russell Drive, Star, NC 27356 $15 an hour - Part-time Apply with Indeed Serves our customers by providing product and service information and maintains the retail store. In addition to learning all you can about clay materials, your job will include greeting customers, answering questions, taking phone calls and assisting in our online website. This position reports directly to the Starworks Ceramics Supply Shop Manager. Specific Responsibilities Clean and organize warehouse space and inventory, supply shop and online store. Provide customer service, including taking orders, issuing receipts or invoices, processing payments, and loading/unloading trucks and customers' vehicles using forklifts and pallet jacks. Handle phone calls, check messages and emails, and process them accordingly. Create quotes for customers. Obtain quotes from freight companies, schedule pickups, and prepare bills of lading and packing lists. Prepare orders for shipment and assist with loading and unloading trucks. Weigh materials. Monitor and maintain inventories, and create inventory reports. Occasionally assist with processing clays, equipment maintenance, and general tasks in the clay factory. Assist with special events, open houses, and workshops. Follows and observes all safety procedures and regulations, including regular trainings as required. Qualifications Specific and general knowledge of ceramics and materials. Basic computer skills for generating receipts and invoices. The ability to work as a member of a diverse and inclusive team at Starworks Must be able to communicate effectively with staff, visiting artists, customers and the general public Good verbal and written communication skills Must be able to lift up to 60 pounds frequently Must be a professional with a high degree of attention to detail A strong work ethic and discipline Preferred skill Experience in a non-profit arts or education organization is a plus! Quick Books and Shopify online store program, or willing to learn Forklift and pallet jack. (We will train.) Customer and technical support service experience a plus Some experience in common administrative and simple accounting tasks Physical Demands While performing the duties of this job, the employee is regularly required to handle or touch objects, tools or controls and to speak and understand English fluently. The employee is frequently required to stand and walk. The employee must be able to lift and/or move objects weighing up to 60 pounds frequently. Compensation This is a part-time hourly position. Compensation is $15/hour for 20 hours per week of work. To Apply The position will remain open until filled. Send resume addressing relevant experience or fill out application in the School House Gallery, located in the front of Starworks or in the Starworks ceramics supply shop, located in the back of the building at 100 Russell Drive, Star, NC 27356. Resumes may also be emailed to takuro@starworksnc.org --- Starworks is a 501(c)(3) nonprofit organization that advances community and inspires creativity through art, entrepreneurship, and education. With studios in glassblowing, ceramics, & metal, Starworks is a vibrant space filled with working artists, public workshops, galleries, and unique experiences. Starworks and is an equal opportunity employer with a commitment to diversity and inclusiveness. More information about Starworks can be found at www.starworksnc.org.

Pay:

$15.00 per hour Expected hours: 20.0 per week

Work Location:

In person