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Technical Sales Representative
Brunswick, GA
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College of Coastal Georgia

Classroom Technology Specialist

Job Description

Job ID:
305405 About Us Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/ Job Summary The Classroom Technology Specialist provides technical support for classroom and instructional technology to help ensure reliable and effective technology-enabled learning environments. The position installs, maintains, tests, and troubleshoots classroom audiovisual and technology systems and provides direct technical assistance to faculty, staff, and other technology users. This position is grant-funded, and continued employment is contingent upon the availability of grant funding. Responsibilities 1
  • Provide timely classroom technology support and troubleshoot hardware, software, and audiovisual issues. 2
  • Assist with the installation, configuration, testing, troubleshooting, and maintenance of classroom and audiovisual systems. 3
  • Provide direct customer service and support to all technology users. 4
  • Responds to classroom technology and AV support requests received via phone, email, and in person; resolves routine issues and escalates complex problems as needed. 5
  • Maintain and organize classroom technology equipment, audiovisual equipment, and related supplies. 6
  • Assist with classroom technology and audiovisual projects, installations, upgrades, and equipment deployments as needed. 7
  • Performs related work as required.
Required Qualifications Educational Requirements Associate degree from an accredited institution. Required Experience One year of related work experience. Experience in maintaining classroom audiovisual or instructional technology systems. Preferred Qualifications Preferred Educational Qualifications Baccalaureate degree in Computer Information Technology or of study related to the occupational field. Preferred Experience Experience with Extron/Crestron technology. Knowledge, Skills, & Abilities
ABILITIES
Must be able to lift and carry equipment weighing up to 50 pounds. Frequent standing, walking, bending, and climbing ladders.
KNOWLEDGE
Knowledge of current AV and information technology trends and solutions. Knowledge of computer hardware, software and peripheral devices. Knowledge of AV technologies. SKILLS Skill in the provision of customer services. Skill in the analysis of problems. Skill in oral and written communication. Strong communication skills with the ability to clearly convey technical information and collaborate effectively. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Conditions of Employment Successful completion of background investigation and legal authorization to work in the US prior to employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. College of Coastal Georgia is a Tobacco and Smoke-Free Community Equal Employment Opportunity The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.

Benefits

  • Dental Insurance
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