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Technical Delivery Engineer Artisight Indianapolis, IN Job Details 12 hours ago Qualifications Systems integration On-site technical support Engineering testing Computer Science Working with clients on health informatics projects Associate's degree in computer science Software implementation Application deployment Training material drafting Mid-level Software installation Network infrastructure User training (technical support) Analysis skills Associate's degree in information technology Quality assurance standard operating procedures System validation Customer engagement Software documentation Associate's degree in engineering End user technical writing Associate's degree 2 years Implementing IT solutions Communication skills Project stakeholder communication Non-conformance reporting Cross-functional communication Progress tracking (project management tasks) Consulting firm experience Full Job Description About Artisight Artisight transforms hospital operations with its Smart Hospital Platform, helping health systems reduce costs, improve efficiency, and enhance patient care. Guided by deep clinical expertise and powered by NVIDIA GPUs, Artisight's voice-activated sensors and computer vision technology enable real-time observation, virtual nursing, and automated documentation directly in the EHR. The platform integrates seamlessly with existing workflows to reduce staff burden, accelerate patient throughput, and improve safety. More than 400 hospitals across 30 health systems trust Artisight to deliver measurable results, including cutting patient falls by over 50%, reducing nurse turnover, and saving millions annually. About the Role The Technical Delivery Engineer (Contractor Role) is responsible for supporting the successful implementation of technical solutions within client projects at an IT Professional Services Firm. This role involves working closely with project teams to deliver high-quality technical services, ensuring client requirements are met effectively and efficiently. The ideal candidate will have hands-on technical expertise, strong problem-solving skills, great communication skills, and the ability to adapt quickly to changing project needs.

What You'll Do Project Support:

Execute assigned technical tasks in support of project delivery, ensuring alignment with project scope, standards, and timelines Collaborate with team members, including Technical leads, engineers, project managers, consultants, client teams, and 3rd party vendors to contribute to project workflows and deliverables. Adhere to Artisight/TMG delivery standards, processes, and client site requirements while executing assigned tasks Participate in Artisight/TMG-led, project-specific delivery training prior to on-site deployment to ensure alignment with scope, standards, documentation, and execution expectations

Technical Implementation:

Execute assigned technical deployment tasks in accordance with project scope, technical requirements, and Artisight/TMG standards Perform installation, configuration, and testing of systems, applications, or integrations as required by the assigned project scope Follow established deployment procedures, technology-specific guidelines, and methods of procedure (MOPs) during execution of assigned tasks Identify and report technical issues, risks, or inconsistencies to TMG leads for resolution Provide guidance and support to other contractors on-site as directed by the Technical Delivery Engineering Lead, ensuring work is performed in alignment with established standards and procedures

Client Engagement:

Communicate professionally with client representatives as needed to support assigned technical tasks and on-site activities Provide updates to Artisight/TMG leads on task progress, issues, or risks, and communicate with client representatives as directed Assist in troubleshooting technical issues within assigned scope and escalate complex issues to TMG leads for resolution

Documentation:

Document completed work, configurations, and activities as required to support project tracking and knowledge transfer

Training and Support:

Support training activities for client teams as directed by Artisight/TMG leads Assist in the development or update of user documentation and training materials as directed

Quality Assurance:

Execute assigned tasks in alignment with established quality standards and participate in testing and validation activities as required Complete required installation, testing, validation, and quality assurance checklists, ensuring all assigned work meets project acceptance criteria before turnover. Identify, document, and report quality issues, discrepancies, or deviations from standards to the Technical Delivery Lead.

Continuous Learning:

Participate in required training and knowledge-sharing activities to support effective project execution What You Have Associate's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent hands-on experience; relevant certifications are an advantage. 2+ years of experience in a technical delivery, implementation, or consulting role, preferably within the IT services or consulting environment. Familiarity with network infrastructure, end user technology (EUT), hardware lifecycle processes, and basic project delivery methodologies Strong technical skills with the ability to learn new technologies quickly. Excellent communication and interpersonal skills, capable of collaborating effectively with clients and team members. Strong problem-solving and analytical abilities with attention to detail. Ability to work independently and manage time effectively in a remote or flexible work environment. Why You'll Enjoy This Role Join a forward-thinking IT professional services firm that values innovation and collaboration. Gain exposure to a variety of projects and technologies, enhancing your experience and skills. #LI-Onsite Equal Opportunity Employer Artisight is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. California Consumer Privacy Act (CCPA) For information about how we collect and use personal data relating to California residents, please review our Candidate Privacy Notice. Careers at Artisight To learn more about our culture and the total rewards we offer, visit our Careers page.