Find & Apply For Technical Sales Representative Jobs in Monroe, Michigan

ESSENTIAL RESPONSIBILITIES

Direct communication and interaction with domestic and international customers Gather information from customers and other resources to process customer quotes orders, change orders, returns, and cancellations timely and accurately Respond to customer post sale concerns regarding delivery, invoicing, etc. Manage workflow of all sales documents with a high degree of quality and accuracy Interpret technical drawings, specifications, bills of material, and other technical information Learn technical nature of DSC parts, equipment, services, and capabilities Demonstrate assertive and friendly follow up with customers using sound judgment and good negotiating skills as necessary to obtain parts orders Analyze costs, margins, and sale prices Determine lead times and availability using DSC's ERP system Collaborate and coordinate with other departments (Engineering, and Manufacturing groups) to ensure appropriate product selection and on time delivery Update customer records in the department files Provide after-hours support for customer emergencies on a rotating on-call schedule Minimal travel as needed; less than 5% annually Other duties as assigned