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Technical Sales Representative
Burlington, NC

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Now viewing: Temporary Office Associate Technical System Support
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Sheetz, Inc

Temporary Office Associate Technical System Support

Entry-Level JobVerifiedNo experience needed
Pay: Not specified
Posted: 2 weeks ago
Location: 2 locations (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 11/17/2026

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Entry-Level Job
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No experience needed
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Job Description

Provide technical support to internal customers for all IT systems and applications, using the problem resolution system and/or standard scripts, reference guides, and procedures. 1. Initial Tier 1 resource for dealing with technical issues and call tickets for end users, either in person or via telephone. 2. For routine issues, utilize standard scripts, procedures, and documentation to provide quick resolution. 3. Monitor system performance alerts and notify appropriate IT resources when anomalies are found. 4. Identify technical support trends which require immediate attention. (Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education
  • High School/GED required Experience
  • No experience required. Licenses/Certifications
None Tools & Equipment:
  • General Office Equipment Sheetz is committed to the full inclusion of all qualified individuals.
Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
Qualifications:
(Equivalent combinations of education, licenses, certifications and/or experience may be considered) Education High School/GED required Experience No experience required.
Licenses/Certifications None Tools & Equipment:
General Office Equipment

Benefits

  • Dental Insurance