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Sales BDC Agent — Bilingual (English/Spanish) New & Used Car Sales | Harr Motor Group | Worcester, MA $45,000-$68,000+ | $500 Sign-On Bonus | Health Benefits Be the First Voice of Central Massachusetts' Most Recognized Dealership Harr Auto Group's Business Development Center is the engine behind our showroom traffic, and we're looking for a bilingual Sales BDC Agent to help drive it. If you're a strong communicator who thrives on the phone, this is a role with real earning potential, real growth, and a team that invests in you from day one. Why You'll Want This Job Competitive hourly base + commission and performance bonuses ($45K-$68K+ based on performance) $500 sign-on bonus after 90 days Health benefits and $100/week childcare reimbursement Paid time off (1 week sick, 2 weeks vacation) Paid training with a clear path for growth across Harr Auto Group Supportive, office-based team environment (not a call center grind) What You'll Do Be the go-to point of contact for our Spanish-speaking customers Handle inbound and outbound calls, texts, and emails for sales leads Qualify customers on credit situation, vehicle needs, and timeline Set and confirm showroom appointments for our sales team Follow up on unsold and uncontacted leads using proven BDC cadences Log all interactions in our CRM (DriveCentric) Hit weekly and monthly appointment and show-rate targets Join ongoing coaching and training to sharpen your skills What You Bring Fluent in English and Spanish (verbal and written) Comfortable on the phone in a high-volume, fast-paced environment Strong multitasker with solid computer skills CRM experience a plus, but we'll train the right person

Position Details Department:

Business Development Center (BDC)

Reports To:

BDC Manager Schedule:

Full-time, rotating schedule including some weekends

Location:

Worcester, MA