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Inbound Sales Representative RSP Supply - 4.0 North Salt Lake, UT Job Details Full-time $46,000 - $56,000 a year 4 hours ago Benefits Health insurance Dental insurance Paid time off 401(k) matching Qualifications Teamwork Research Attention to detail Time management Email outreach prospecting Full Job Description Sales Development Representative (SDR) About RSP Supply RSP Supply is a growing industrial distributor and value added OEM serving customers throughout the United States. We specialize in automation, electrical, networking, and industrial products, helping customers find the right solutions quickly and accurately. Our reputation is built on exceptional customer service, responsiveness, and accuracy. We work in a fast-paced, technology-driven environment and use multiple systems and programs throughout the day to manage customers, quotes, orders, communication, and follow-up. We are looking for dependable, organized team members who are comfortable with technology, enjoy helping customers, and can confidently manage several tasks at once. About the Role As a Sales Development Representative (SDR), you will be one of the first points of contact for customers reaching out through phone calls, website inquiries, and email. You will assist customers with product questions, prepare quotes, research solutions, and help move opportunities through the sales process. You will also work closely with your team's Account Representative (AR), helping prepare quotes, enter and place orders, research products, and handle sales-related tasks that keep the team moving efficiently. This is a high-volume role that requires strong multitasking skills. Throughout the day, you may be answering a customer call, preparing a quote, researching a product, entering information into our CRM, assisting your AR with an order, and monitoring incoming customer requests across multiple systems. The ideal candidate is technologically savvy, learns new programs quickly, stays organized when priorities change, and is comfortable working across several software platforms throughout the day. Responsibilities Respond to inbound customer inquiries by phone, email, and website leads Gather information to understand customer needs and identify potential solutions Create and manage customer quotes and estimates Help your team's Account Representative prepare quotes and place customer orders Accurately enter and process sales orders Assist customers with product selection, availability, pricing, and order-related questions Research alternate or equivalent products when requested items are unavailable Work across multiple systems and programs to manage customer requests, quotes, orders, and follow-up Follow up on open quotes and customer information requests Accurately document customer interactions, opportunities, and follow-up activities within our CRM Route and communicate qualified opportunities to the appropriate team member Prioritize multiple customer requests and internal tasks throughout the day Follow established procedures, communication standards, and service expectations Collaborate with sales, operations, and other departments to ensure a positive customer experience Qualifications 1+ year of experience in customer service, inside sales, sales support, or a related role preferred Strong computer skills and confidence learning new software and systems Ability to quickly navigate between multiple programs, browser tabs, customer records, and tasks Strong multitasking and prioritization skills Excellent written and verbal communication skills Excellent organizational and time-management abilities Strong attention to detail and accuracy when entering quotes, orders, and customer information Comfortable working in a fast-paced environment with frequent changes in priority Strong problem-solving and research skills Self-motivated, dependable, and able to work independently while contributing to a team Customer-focused mindset and willingness to take ownership of customer requests CRM or ERP experience is preferred NetSuite experience is a plus but is not required What We Offer Training and ongoing support Stable, growing company Team-oriented work environment Opportunity to develop sales, product, and industrial industry knowledge Benefits Benefits become available after a 30-day introductory employment period and include: Health Insurance Dental Insurance Paid Time Off (PTO) 401(k) with

Company Match Pay:

$46,000.00 - $56,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off

Work Location:

In person