Find & Apply For Career Counselor Jobs in Okanogan, Washington

POSITION ANNOUNCEMENT

Job Location:

424 2nd Ave. S, Okanogan, WA 98840

Description :

Seeking a motivated individual to fill our

FCS & CHG

Coordinated Entry Specialist position.

OCCAC Mission:

Leading a revolt on poverty through education, empowerment, and engagement.

OCCAC Values:

Integrity. Accountability. Advocacy. Community. Okanogan County Community Action Council is seeking an

FCS & CHG

Coordinated Entry Specialist to help expand our impact and deepen our connection with the communities we serve. This role is perfect for someone who believes in the power of grassroots engagement and wants to be part of a mission that truly matters. If you are passionate about making a difference, driven by purpose, and thrive in a collaborative environment, we want to hear from you! Take the next step in your career and join a team that's building stronger, healthier communities—one person at a time.

Wages:

The starting range is $24.48

• $26.75 per hour as a non-exempt employee. The salary range is $23.08
• $30.

11 per hour. Wage is based on knowledge, skills, and experience. Because you

Matter:

We believe that taking care of our team is just as important as serving our community. That's why we offer a comprehensive benefits package designed to support your well-being, growth, and sense of purpose: Medical, Dental, and Vision Insurance

• Your health matters. We provide quality coverage to keep you and your family well. Group and Voluntary Life Insurance / AD&D
• Peace of mind for you and your loved ones. Simple IRA Retirement Plan
• With employer contributions to help you plan for a secure future. Health Savings Account (HSA)
• Tax-advantaged savings for medical expenses. 14 Paid Holidays Per Year
• Including time to rest, recharge, and celebrate. Generous Vacation and Sick Leave
• Because balance is essential. Professional Development Support
• We invest in your growth with training, workshops, and learning opportunities. Supportive Team Culture
• Join a workplace where collaboration is encouraged, your ideas are welcomed, and your contributions truly make a difference. Meaningful Work
• Every day, your efforts will directly improve lives and strengthen the fabric of our local community.

How to

Apply:

Submit a cover letter, resume, and OCCAC application to:

Okanogan County Community Action Council, Attn:

HR, P.O. Box 1067, Okanogan, WA 98840, or email to hr@occac.com. Visit our website at www.occac.com for the OCCAC application.

Application Deadline:

First review October 20th, 2026. This position is open until it is filled. Position title Department Reports to

FCS & CHG

Coordinated Entry Specialist Support Services Support Services Manager FLSA status Effective date Temporary Full-time (32-40 hrs) Nonexempt Exempt 10/05/2026 Part-time Position Summary The

FCS & CHG

Coordinated Entry Specialist is a dual-role position within Okanogan County Community Action Council (OCCAC). This position carries responsibility for two complementary, mission-critical program areas: Providing Foundational Community Supports (FCS) case management services to Medicaid-enrolled clients, supporting them in accessing Supported Employment (SE) and Supported Housing (SH) services through the Washington State Health Care Authority; and Serving as OCCAC's Specialist for Coordinated Entry (CE) under the Washington State Consolidated Homeless Grant (CHG), receiving and processing referrals from partner agencies across Okanogan County to connect people experiencing homelessness with housing resources and stabilization supports. The ideal candidate is a collaborative, growth-oriented human services professional who is energized by both direct client engagement and systems-level partnership. They will actively work to expand the reach and impact of the FCS program while strengthening the county's coordinated homeless response through meaningful agency collaboration. Program Overview Foundational Community Supports (FCS) FCS is a Washington State Medicaid benefit administered through the Health Care Authority that funds Supported Employment and Supported Housing services for individuals with complex needs. OCCAC is an approved FCS provider, and this position is the primary point of contact for FCS clients — conducting outreach, completing assessments, developing person-centered plans, coordinating services, and tracking outcomes. A key expectation of this role is to grow the FCS caseload intentionally, improving both client outcomes and program return on investment. Consolidated Homeless Grant (CHG) — Coordinated Entry The CHG funds a coordinated system to ensure homeless services are delivered in a way that is fair, prioritized, and housing focused. As the CE Specialist for OCCAC, this position receives referrals from community partners (shelters, hospitals, schools, tribal programs, law enforcement, social service agencies, and others), conducts or coordinates housing assessments, maintains the By-Name List, and connects households to appropriate housing interventions. Success in this role depends on cultivating strong, trust-based relationships with all CE partner agencies across the country. Essential Duties and Responsibilities Foundational Community Supports — Case Management Conduct outreach and enrollment activities to identify and engage Medicaid

• eligible clients who may benefit from FCS services Complete required FCS assessments and develop individualized, person-centered service plans in collaboration with clients and their support networks Coordinate and monitor Supported Employment and Supported Housing services with contracted providers, tracking client progress toward goals Maintain accurate and timely case documentation in required state systems (HCA platforms, ProviderOne, etc.

) Track program metrics including enrollment numbers, service utilization, and client outcome data; provide regular reports to the supervisor Identify gaps in FCS service delivery and develop strategies to expand caseload and improve outcomes, increasing program ROI for OCCAC Stay current on FCS policy, billing requirements, and HCA guidance; participate in state-level FCS provider trainings and communities of practice Actively market FCS services to Medicaid providers, clinics, behavioral health agencies, and other referral sources to grow program enrollment CHG Coordinated Entry — Homeless Services Serve as the primary CE access point for OCCAC, receiving and processing referrals from partner agencies according to the CE Written Standards Conduct or facilitate standardized housing assessments (e.g., VI-SPDAT or successor tools) for households experiencing homelessness Maintain and regularly update the Okanogan County By-Name List, ensuring data integrity and prioritization fidelity Match and refer households to appropriate CHG-funded housing interventions, including emergency shelter, rapid rehousing, and transitional and permanent supportive housing resources Facilitate or participate in CE case conferencing meetings with partner agencies to review shared cases and coordinate housing placements Build and sustain collaborative relationships with all CE partner agencies — including Colville Confederated Tribes, Okanogan County Health, homeless shelters, domestic violence programs, behavioral health providers, and others — to improve referral quality and streamline the client experience Track CE outcomes and referral data; identify patterns and barriers and work with partners to address systemic gaps in the county's housing crisis response Participate in the Okanogan County Continuum of Care (CoC) and regional CE planning meetings, contributing to quality improvement efforts Ensure all CE activities comply with CHG contract requirements, HUD definitions, and HMIS data standards General Responsibilities Represent OCCAC professionally in community and interagency settings, advancing the organization's reputation as a trusted community partner Train and support client advocates at OCCAC and partner agencies on both the FCS and CHG Coordinated Entry systems, including program requirements, referral processes, documentation standards, and compliance expectations, to strengthen countywide service delivery and reduce errors Maintain confidentiality of all client information consistent with

HIPAA, 42 CFR

Part 2, and agency policy Participate in regular supervision, team meetings, and agency-wide training and development activities Perform other duties as assigned consistent with the scope of this position Minimum Qualifications (Knowledge, Skills, and Abilities)

Experience:

Minimum:

Minimum Three (3) years of experience in case management, social services, housing, or a related field.

Education:

Highschool Diploma/GED with experience and specialized training in social services, case management, or homeless housing.

Preferred knowledge:

Experience with Washington State FCS program, Medicaid systems, or HCA provider requirements Familiarity with Coordinated Entry processes, HMIS, and HUD homeless assistance program requirements Knowledge of the Okanogan County human services landscape, including tribal programs, rural service delivery challenges, and community resources Bilingual in English and Spanish Experience in program development, outreach, or growing utilization of underenrolled programs Lived experience with housing instability, poverty, or the service systems this role supports

Skills:

Proficiency in Microsoft Word, Excel, and Outlook, and time-tracking and purchasing software.

Abilities:

Demonstrated ability to work effectively with individuals experiencing poverty, homelessness, mental illness, substance use disorders, or other complex needs Strong organizational skills and the ability to manage a multi-program caseload with attention to detail and deadlines Proficiency with data entry, case management systems, and standard office software (Microsoft Office or Google Workspace) Excellent interpersonal and communication skills, with demonstrated ability to build collaborative relationships across agencies and disciplines Valid Washington State driver's license and reliable transportation for travel throughout Okanogan County Ability to pass a background check as required for working with vulnerable populations Pre-Employment Requirements At OCCAC, we are committed to maintaining a safe and responsible workplace. All applicants are subject to background checks and must successfully complete a pre

• employment urine analysis (UA) prior to hiring.

Physical Demands:

Sitting:

Administrative staff typically spend a significant amount of time sitting at a desk or workstation to perform their duties.

Computer Use:

Regular use of computer systems and office equipment is common, requiring proficiency in typing, data entry, and use of software applications.

Phone Communication:

Handling phone calls and possibly prolonged periods of talking on the phone.

Filing and Organization:

Occasionally involves lifting or carrying files or boxes of documents, though typically not heavy lifting.

Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions.

Office Setting:

Administrative staff usually work indoors in a climate-controlled office environment.

Noise Levels:

The office environment can vary in noise levels, ranging from quiet work areas to more active and interactive settings.

Collaboration:

Interaction with colleagues, supervisors, and occasionally clients or visitors is typical, requiring good interpersonal and communication skills.

Work Hours:

Generally, follow standard office hours, though occasional overtime or flexibility may be required depending on the organization's needs.

Additional Considerations:

Ergonomics:

Awareness of ergonomic practices for desk setup and posture to minimize strain or injury.

Multitasking:

Ability to manage multiple tasks and priorities efficiently in a fast-paced environment.

Confidentiality:

Often required to handle sensitive information and maintain confidentiality.

Professionalism:

Maintaining a professional demeanor and appearance is usually expected. Note This in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. OCCAC Values Integrity We treat the community members we serve with humanity, compassion, and excellent customer service no matter the circumstances they are facing. We do what we say we will do. Promises made, promises kept. We actively cultivate an environment of trust and honesty. We are dependable, knowledgeable, and honest in our daily work. Accountability We do our work with high quality and transparency. We are flexible and adaptable to meeting community needs. We actively listen and are open to feedback and improvement. We take responsibility for our mistakes and learn from them. Advocacy We ensure that the people and communities most affected by poverty are visibly leading our work. Our diverse community is represented in our staff and the services we provide. We help navigate and fight against bureaucracy and systems that are inequitable and keep people in poverty. Community We pitch in when there is a need for our community, clients, and coworkers, to support their success. We actively listen to our community members, so they feel heard and have a voice. We have empathy for people in need and help them catch a break. Everyone deserves a chance. We work closely with partner organizations to strengthen our impact. We welcome energetic conversations across diverse perspectives and challenge each other respectfully by focusing on the idea and not the person. We uplift each other and make each other laugh To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.

Reviewed with employee by:

Signature:

Name and Received and accepted by:

Signature:

Name and The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.