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Case Manager I Elderly & Disabled Medicaid Waiver Initial Assessment Team Summary:

Case Manager I is a full-time, professional position within the East Alabama Commission and is responsible for carrying out professional level responsibilities, implementation of specific activities and projects, and case management related to specific social service programs for senior citizens and other client groups. This includes assisting in program development, participation in billing verification preparation, assisting in application development and coordination of client specific personal assistance activities. Assignments are usually specific in nature with latitude being given for case management discretion and professional judgement. Employees in this class are under the administrative supervision of the Department Supervisor and Program Director to which they are assigned. Core Agency (included on all job descriptions) Integrity and Trust

• Our staff members act with integrity by keeping confidence, being accountable, taking responsibility and not misrepresenting our roles. We are committed to building trust in our relationships and establishing and maintaining positive working relationships with staff, volunteers and the public. Passion for the Mission
• Our staff is focused on and dedicated to meeting the expectations of internal and external customers. Promote a positive image of East Alabama Regional Planning and Development Commission. Teamwork
• Each employee is a valuable member of the Commission's team and contributes to the overall success of the agency. We collaborate and communicate openly and honestly to solve problems, respect each other, learn from one another, grow in our respective roles and contribute to strong morale throughout the organization. T
• ogether E ach A chieves M
• ore! Technical Skills
• Our staff is committed to possessing the skills needed to best perform in his/her position. As needs and resources change, staff will seek and engage in learning opportunities to improve their skills and strengths. We are committed to continuous improvement. Time management
• Our staff uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities.

Work Responsibilities:

Gather information through an initial assessment intake process Documentation and evaluation of client needs Schedule and conduct home visits for the E&D Medicaid Waiver Program Assist clients through an application process to determine eligibility for LTSS service programs Maintain detailed records and documentation for applications Mail and/or email medical assessments to physicians to determine medical eligibility for program Work with LTSS care team and providers to resolve medication discrepancies Enter medical conditions, medications, and applications into social services computer programs Submit applications to ADSS to determine medical eligibility for potential clients and follow up with slot confirmations received from ADSS to determine financial eligibility for program Mail 204/205 applications to the Medicaid district office; track application status at the District Office Follow up with E&D Medicaid Waiver referrals Utilize agency human service program, FamCare, for inputting, monitoring, and tracking applications Assists in coordinating specific aging or human resource activities and projects, as assigned. Job assignments will include assisting in project planning, program development, and project coordination, ongoing coordination with related state agencies, development of care plans, document billable services and case management as needed, client services, complaint resolution and participant training for specific programs to serve the 10-county area. Assigned responsibility could include complaint resolution, coordination with related state and local agencies Develop and maintain general knowledge of the Medicaid Waiver program Participate in on-going training and professional development as required Performs other work related to Commission's overall program responsibilities, as assigned.

Knowledge, Skills and Abilities:

Working knowledge of the problems and needs of senior citizens and other client groups Working knowledge of SSA Title XIX LTC regulations and O.B.R.A. related to institutional care Familiarity of Medicaid Waiver policy and procedures Ability under supervision to design and initiate projects and case management plans related to social service programs and to carry out related projects Ability to present social services programs to individuals, families, and groups, to provide information and prepare press releases for the media, to coordinate with other agencies and social service organizations, and to arbitrate when differences of opinion occur Possess superior communication skills, organizational skills, and excellent time management. Extensive knowledge of office practices and/or procedures Strong relationship development skills Ability to work independently, be self-motivated to complete assigned job tasks Knowledge of human services programs for program management, documentation and information retrieval purposes; possess proficient typing, word processing & computer skills. Highly proficient in the ability to establish and maintain working relationships with fellow team members & stakeholders Ability to drive an automobile, possession of a valid driver's license, and meet the Commission's criteria for authorization to drive Commission vehicles, based on guidance from the Commission's motor vehicle insurance carrier Must be willing to travel within a 10-county service area to conduct in-home visits Must be able to pass pre-employment background checks, TB skin test , and drug-screen

Competencies:

Effective Communication:

Written & Oral

• Relationship Management
• Continual Improvement
• Critical Thinking & Evaluation
• Ethical Practice
• Cultural Awareness The East Alabama Regional Planning and Development Commission is an Equal Employment Opportunity Employer.

The Commission does not discriminate on the basis of race, color, national origin, sex, religion, age or disability in employment or provision of services.

Education and Experience:

Bachelor's degree in Sociology, Social Work, Psychology, Gerontology, or Nursing, from an accredited college or university; and Preferred two years' experience with an area agency on aging, with experience in human service delivery programs, or with human service delivery agency; or Registered Nurse with two years' experience in home health services or long-term care facilities.

Position Classification Pay Grade:

Pay Grade 8, $41,976

Entry Level Reports To:

Supervisor /

Program Manager Pay:

From $41,976.00 per year

Benefits:

Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance

Work Location:

Hybrid remote in Anniston, AL 36201