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Case Worker
Glendale, CA
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RA & Associates, APC

Personal Injury Case Manager

Job Description

Personal Injury Case Manager RA & Associates, APC | Glendale, CA | Full-Time RA & Associates, APC is a fast-growing personal injury law firm seeking an experienced, organized, and client-focused Case Manager to join our Pre-Litigation Team. As a Case Manager, you will take ownership of a caseload of personal injury matters and guide clients through the pre-litigation process from intake through demand preparation . This role is ideal for someone who understands personal injury case management, takes initiative, and knows how to keep cases moving efficiently while providing clients with exceptional service. What You'll Do Independently manage a caseload of pre-litigation personal injury cases from intake through demand preparation . Open and manage bodily injury and related insurance claims. Develop and maintain strong communication with clients throughout the life of their case. Coordinate and monitor clients' medical treatment and ensure appropriate follow-up. Communicate regularly with insurance adjusters, medical providers, clients, and other involved parties . Request and track police reports, medical records, bills, insurance information, and other supporting documentation. Review medical treatment and case progress to identify outstanding issues and next steps. Schedule and coordinate medical appointments when necessary. Clearly explain the claims process, case developments, and documentation requirements to clients. Maintain accurate and detailed case notes and documentation in CasePeer . Identify potential issues or delays and proactively work toward resolution. Prepare complete and organized files for the demand and settlement stages . Work closely with attorneys, Legal Assistants, and other departments to move cases toward successful resolution. What We're Looking For 1+ year of personal injury case management experience - required. Strong understanding of the pre-litigation personal injury process . Experience managing an active caseload with minimal supervision. Excellent client communication and interpersonal skills. Strong knowledge of insurance claims, medical treatment, and related terminology. Exceptional organization, time management, and follow-through. Ability to prioritize multiple cases, deadlines, and client needs simultaneously. Strong attention to detail and accurate documentation. Experience with CasePeer or similar case management software . Bilingual English/Spanish strongly preferred. Proactive, dependable, and comfortable working in a fast-paced, results-driven environment . Benefits Health insurance Dental insurance Vision insurance Paid time off Paid sick time 401(k) matching Free parking Opportunities for professional growth and advancement Grow With RA & Associates We're looking for someone who doesn't simply maintain a caseload—we want a proactive Case Manager who takes ownership, communicates effectively, and keeps cases moving forward . If you have personal injury experience and are ready to take the next step in your career, we'd love to hear from you. Join RA & Associates, APC and become an integral part of our growing Pre-Litigation Team.
Job Type:
Full-time Pay:
$30.00 - $35.00 per hour
Benefits:
401(k) matching Dental insurance Free parking Health insurance Paid sick time Vision insurance
Experience:
Case Manager:
1 year (Required) Personal injury law: 1 year (Required) Ability to
Commute:
Glendale, CA 91203 (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • 401(k) Plans
  • Professional Development
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