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Service Coordinator — Part-Time | Salaried + Benefits | Hybrid Taylored Care® |

Taylored Care Services LLC Location:

Ontario, Cerritos & Downtown Los Angeles, CA — Employees may report to the office nearest their residence. Hybrid and primarily remote options are also available based on qualifications and operational needs.

Employment:

Part-Time | W-2 |

Salaried, Nonexempt Compensation:

$28.00-$35.00 per hour equivalent | $31,200-$45,500 annualized, depending on scheduled hours

Schedule:

20-25 hours per week | Flexible weekday scheduling

Benefits:

Medical, Dental, Vision, Paid Vacation, Paid Sick Leave, Retirement Plan & Professional Development A Meaningful Career. A Schedule That Works for Your Life. Your experience deserves to be valued. Your career shouldn't require sacrificing your personal life. At Taylored Care®, we believe exceptional service coordination comes from professionals who are supported, respected, and empowered to do their best work. We're seeking experienced, compassionate, and highly organized Part-Time Service Coordinators who want meaningful responsibilities, professional stability, competitive compensation, and the flexibility of a reduced workweek. Whether you're an experienced Regional Center Service Coordinator seeking a change of pace, a case management professional looking for greater flexibility, or someone who wants to continue making a difference without a traditional full-time schedule, we'd love to meet you. This is not a temporary or entry-level administrative position. It is a professional service coordination role with an assigned caseload, direct supervisory support, meaningful autonomy, and opportunities for long-term growth. About Taylored Care® Taylored Care® is a California-based, community-focused service provider supporting individuals with intellectual and developmental disabilities, older adults, children, and families. We partner with California Regional Centers to provide Supported Living Services (SLS), Personal Assistance Services (PAS), Respite, and other individualized community-based supports. Our approach is built on dignity, person-centered practices, accountability, and meaningful community inclusion. As our organization grows, we're building a strong service coordination department where experienced professionals can thrive without unnecessary bureaucracy or overwhelming workloads. What Makes This Opportunity Different? Part-Time Hours. Professional-Level Benefits. We believe part-time professionals deserve meaningful employment opportunities, not simply fewer hours and fewer benefits. Our goal is to provide the stability and professional experience of a long-term career while offering the flexibility of a part-time schedule. Compensation & Benefits Competitive salaried compensation equivalent to $30-$35 per hour, based on qualifications and agreed scheduled hours. Overtime eligibility and compensation in accordance with California law. Medical, dental, and vision insurance for eligible part-time employees. Paid vacation with a starting annual allocation equivalent to two scheduled workweeks. Paid sick leave in accordance with California and applicable local requirements. Paid holidays, according to the company's part-time holiday policy. Retirement plan participation in accordance with plan eligibility. Mileage and qualifying business-expense reimbursement. Paid job-related training and professional development. Company-provided technology and access to professional coordination systems. Opportunities for additional hours, increased responsibilities, and advancement as the organization expands. Insurance, retirement, and other benefits are subject to applicable eligibility requirements and written plan terms. Flexibility Without Sacrificing Your Career We understand that experienced professionals have responsibilities and priorities outside of work.

This position offers:

Approximately 20-25 hours per week. Flexible weekday scheduling, including consideration of morning or afternoon availability. Hybrid work combining remote coordination, scheduled office attendance, and community visits. Predictable, mutually established work schedules. An assigned caseload appropriate to the position's scheduled hours. A supportive leadership team and clearly defined responsibilities. Opportunities to increase scheduled hours as organizational needs develop. Flexibility is coordinated around consumer needs, assessments, required meetings, and service delivery responsibilities. Your Role As a Service Coordinator, you'll be an essential connection between the individuals we serve, their families, Regional Centers, direct-service professionals, and Taylored Care's leadership team. You'll manage an assigned caseload while helping ensure individuals receive authorized, person-centered, high-quality services. Key Responsibilities Consumer & Family Coordination Serve as the primary agency contact for assigned consumers, families, and Regional Center Service Coordinators. Coordinate initial assessments, intake meetings, and service initiation. Review Individual Program Plans (IPPs) to understand individual goals, needs, preferences, and authorized supports. Maintain ongoing communication with consumers, families, and interdisciplinary teams. Support consumer choice, dignity, independence, and person-centered service delivery. Regional Center Coordination & Authorizations Maintain communication with Regional Center representatives regarding referrals, service authorizations, and case developments. Track Purchase of Service (POS) authorizations, expiration dates, authorized hours, and service utilization. Identify authorization discrepancies and coordinate timely resolution. Assist with service transitions, modifications, and continuity of care. Escalate significant authorization or service delivery concerns to the Director of Community-Based Services. Case Management & Documentation Maintain accurate and timely electronic case records. Prepare quarterly progress reports and required service documentation. Monitor case activity, service needs, and follow-up requirements. Coordinate with the Direct Services Manager regarding staffing and service delivery concerns. Participate in incident documentation and reporting responsibilities consistent with agency policy and applicable requirements. Maintain confidentiality and compliance with applicable California DDS requirements, Title 17, the Lanterman Act, and relevant privacy requirements. Quality & Collaboration Identify service gaps, unmet needs, and opportunities to improve consumer outcomes. Participate in scheduled case reviews, team meetings, and quality improvement activities. Maintain professional relationships with consumers, families, Regional Centers, and internal teams. Support an environment of accountability, responsiveness, and respectful communication. Who We're Looking For We're especially interested in professionals with direct experience in California's developmental services system. Preferred Qualifications Previous experience as a Regional Center Service Coordinator, Consumer Services Coordinator, Case Manager, or similar professional. Experience working with individuals with intellectual and developmental disabilities. Familiarity with the Lanterman Developmental Disabilities Services Act, California DDS, Title 17, IPPs, POS authorizations, and person-centered planning. Bachelor's degree in social work, psychology, human services, sociology, special education, or a related field. Experience coordinating Supported Living Services, Personal Assistance, Respite, or other community-based supports. Bilingual English/Spanish proficiency is highly valued. Strong written communication, case documentation, organizational, and problem-solving skills. Ability to work independently while maintaining communication and accountability. Experience using electronic case management systems and Microsoft 365. Equivalent combinations of relevant education and professional experience will be considered. Position Requirements Authorization to work in the U.S Bilingual (English & Spanish) Professional experience in case management, service coordination, developmental services, or a closely related field. Strong communication and documentation skills. Ability to maintain confidentiality and manage competing deadlines. Ability to perform required in-person assessments and community visits. Reliable transportation for assigned field responsibilities. Ability to complete applicable background screening and employment onboarding requirements.

Reasonable accommodations are available for qualified applicants and employees. A Career That Can Grow With You Taylored Care® is expanding its regional partnerships, service programs, and organizational infrastructure. We value professionals who want to contribute to a growing organization while maintaining a healthy work-life balance. As operational needs increase, part-time Service Coordinators may have opportunities for expanded hours, specialized caseloads, full-time employment, and future leadership consideration. We want professionals who are proud of their work, supported by their leadership, and excited about the difference they make. Grow Your Career With Taylored Care®! As Taylored Care® continues to expand, so do the opportunities for our team! We believe in recognizing talent, investing in our employees, and promoting from within. Part-time Service Coordinators who are interested in growing their careers will have the opportunity to be considered for full-time positions as they become available, with potential for increased responsibilities, professional development, and long-term career advancement. We want you to grow with us! Ready to Join Taylored Care®? If you're an experienced service coordination or case management professional looking for a meaningful part-time opportunity with competitive compensation, benefits, flexibility, and long-term potential, we encourage you to apply. Apply through Indeed and complete our brief employment pre-screening form: https://forms.cloud.microsoft/r/i2AQwsknC8 Taylored Care® — Care That Fits. Careers That Grow. Equal Employment Opportunity Taylored Care Services LLC is an Equal Opportunity Employer. We provide equal employment opportunities without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, national origin, ancestry, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other status protected by applicable law. We are committed to an inclusive, accessible recruitment process and provide reasonable accommodations in accordance with applicable law.

Pay:

$28.00 - $35.00 per hour Expected hours: 25.0 - 40.0 per week

Benefits:

401(k) Dental insurance Employee assistance program Flexible schedule Health insurance Life insurance Mileage reimbursement Paid time off Parental leave Referral program Retirement plan Vision insurance People with a criminal record are encouraged to apply Application Question(s): Have you previously worked for a California Regional Center or a provider serving individuals with intellectual or developmental disabilities? Which population would you prefer to coordinate services for?

Infants / Early

Intervention (Birth-3) Children and adolescents Adults Older adults No preference / Comfortable with all populations Which work arrangement do you prefer? Primarily Remote, Hybrid, Primarily Office-Based or No Preference? How familiar are you with California Regional Center services, Individual Program Plans (IPPs), and Purchase of Service (POS) authorizations?

Education:

Associate (Preferred)

Experience:

service coordination: 2 years (Required)

Language:

Spanish (Required) English (Required) Shift availability: Day Shift (Required) Willingness to travel: 25% (Required)

Work Location:

Hybrid remote in Ontario, CA 91762