Find & Apply For Case Worker Jobs in Palmdale, California

Housing Navigator/ Case Manager

• 2.0 Palmdale, CA 93550 $20 - $23 an hour - Full-time Apply with

Indeed Housing Navigator/ Case Manager Location:

[In Person-Palmdale, CA]

Job Type:

Full-Time Position Summary:

We are seeking a dedicated and compassionate Re-housing Navigator to lead individuals and families through the complex journey of securing stable housing. This vital role involves connecting clients with appropriate housing assistance programs, advocating on their behalf, and providing personalized support to overcome barriers to re-housing. The ideal candidate will be energetic, resourceful, and committed to empowering underserved communities, including those experiencing homelessness or facing mental health challenges. Your proactive approach will help clients navigate housing options, understand legal regulations, and access essential social services, ensuring a smooth transition into permanent housing. Key Responsibilities Assist clients in identifying suitable housing options through collaboration with landlords, property managers, and housing agencies. Conduct comprehensive client assessments to determine needs related to housing stability, mental health, addiction, and other social factors. Advocate for clients by negotiating lease agreements, understanding landlord-tenant law, and ensuring compliance with Fair Housing regulations. Provide crisis intervention and motivational interviewing to support high-risk populations during stressful or urgent situations. Maintain detailed case management records using property management tools such as OneSite and other databases. Educate clients on housing assistance programs including LIHTC (Low-Income Housing Tax Credit), Section 8 vouchers, and HUD (Housing and Urban Development) regulations. Collaborate with social services agencies to coordinate addiction counseling, mental health support, and other community resources tailored to client needs. Qualifications High school diploma or equivalent required; Associate's degree preferred. Experience verifying insurance eligibility is a plus. Strong computer skills, including proficiency in Microsoft Excel, Word, Outlook, and Google Workspace preferred. Excellent verbal and written communication skills. Professional telephone etiquette and active listening skills. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities and work independently in a fast-paced environment. Bilingual (English/Spanish) is preferred. Desired Skills Strong negotiation skills with the ability to advocate effectively for clients' housing rights. Experience in crisis management and crisis intervention techniques. Knowledge of landlord-tenant law, Fair Housing regulations, and HUD policies. Proficiency in Microsoft Office Suite and property management tools such as OneSite. Ability to work effectively with culturally diverse communities and underserved populations. Experience supporting individuals experiencing homelessness or high-risk populations with mental health conditions or addiction challenges. Excellent client communication skills combined with motivational interviewing techniques. Familiarity with social work principles, case management practices, and social services coordination. Professional, compassionate, and customer-focused demeanor. Strong problem-solving and critical-thinking abilities. Reliable, dependable, and able to maintain confidentiality. Team-oriented with a positive attitude and willingness to learn.

Typing Minimum:

35 words per minute (WPM)

Preferred:

40-50

WPM Ideal:

50+ WPM with high accuracy (90-95% or better) Benefits Health insurance Dental insurance Vision insurance Paid time off Retirement plan Why Join Our Team? At our organization, you'll have the opportunity to make a meaningful difference by connecting individuals experiencing housing instability with life-changing resources and services. We offer a collaborative work environment, opportunities for professional growth, and the chance to be part of a mission-driven team dedicated to improving lives. If you are organized, compassionate, and passionate about helping others while delivering excellent customer service, we encourage you to apply!

Pay:

$20.00 - $23.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Experience:

call center: 1 year (Preferred)

Work Location:

In person