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On-call DV Advocate

• 2.9 7702 Washington Avenue, Whittier, CA 90602 $21 - $23 an hour - Part-time Job title:

DV Advocate On-Call Department:

Emergency shelter Reports to: Shelter Director For over 48 years, the Women's & Children's Crisis Shelter has provided programs and services that form a critical continuum of response, healing, and prevention to survivors of domestic violence and their families. To encourage survivor self-determination, services are delivered through an intersectional, strengths-based, and trauma-informed lens that aligns with our mission of commitment to provide safety shelter and hope to victims of domestic violence. Reporting to the Shelter Director, the Family Advocate ensures that the day-to-day operations of the emergency shelter meet and/or exceeds the program's quality, outcomes, and services to clients. As a member of the shelter team, the Family Advocate supports Shelter Director in daily operations of the emergency shelter and promotes safety and empowerment to victims of domestic violence by providing advocacies.

Essential Duties and Responsibilities:

Assists clients in identifying needs. Provides on-site crisis intervention and peer counseling to victims in the emergency shelter. Responsible for working various shifts as needed to ensure there is 24-hour coverage in the residential program in the evenings, nights, weekends, and holidays. Answers the 24-hour hotline and provides assistance and resources to callers. Provides direct advocacy, crisis counseling, safety planning, community referrals to adults and children impacted by domestic violence in person and on the phone using a strength-based, client-centered, trauma-informed approach. Provides assistance for household cleaning maintenance, organization of donations and storage. Assurances that advocacy plan is carried out; advocacy and linkages services in coordination with the case manager include but are not limited to: Conducts intakes, screenings, interviews, and assessments of survivor needs. Identify barriers to services and advocates for higher quality of services with external service organizations. Manages crisis situations, adheres to safety and department protocols and provides conflict resolution when needed. Provides translation and interpretation services for survivors when needed. Client rights education Educational and employment advocacies Emergency Shelter& transitional housing linkages Drug/ substance abuse/ rehabilitation program linkages Legal aid and immigration advocacy linkage Healthcare linkages Food and financial resources linkages (i.e., CalWORKs, WIC, etc.) File child abuse referrals when necessary Transports clients as needed. Provides childcare during support group classes, counseling sessions or as needed. Assures rights of clients are adhered to within shelter policies and guidelines. Keeps supervisor informed of status of clients, urgent program needs, client non-compliance, emergency, and program process. Maintains a written record of operations in a timely manner through client log, client files and client services activities sheets. Attends staff meets and in-service trainings as needed; and Performs additional duties as requested by supervisor. Must have great understanding of confidentially and ethical conduct, have good writing skills and be a self-starter as well as a team player.

Required Qualifications:

High School diploma or equivalent Minimum 1 year experience having worked with survivors of domestic violence and/or child abuse. State of California forty-hour Domestic Violence Training Certificate preferred. Bilingual English/Spanish preferred. Cultural sensitivity. First Aid/CPR Training Certificate. Knowledge of family structure and community dynamics of population served. Ability to accept diverse personal and cultural behaviors. Must exhibit flexibility, mature judgment, confidence, and competence. Good writing and communication skills. Must have current California Driver's License, good driving record and current automobile insurance. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Required:

Cleared background check (fingerprinting), valid California driver's license and reliable internet, reliable transportation, and auto insurance. Must have completed or be willing to complete 40-hr California State Domestic Violence certification. (Training will be provided).

Pay:

$21.00 - $23.00 per hour

Benefits:

Mileage reimbursement

Work Location:

In person