Job Summary A mission-driven nonprofit organization in Orlando, FL is seeking a compassionate and organized Housing Case Manager to support individuals and families experiencing homelessness or housing instability. This direct hire opportunity is ideal for a bilingual English and Spanish professional who is committed to helping participants overcome barriers, access resources, and build long-term housing stability. The Housing Case Manager will work in a supportive, community-focused environment with collaborative leadership, regular supervision, team meetings, and ongoing training. This role offers meaningful work, steady hours, paid time off, and the opportunity to make a direct impact across Orange, Seminole, and Osceola counties. Key Responsibilities
- Manage a caseload of up to 20 individuals and families, providing assessments, service planning, follow-up, and ongoing case management.
- Develop and update individualized housing stability plans based on participant goals, needs, strengths, and barriers.
- Connect participants with housing, employment, healthcare, mental health, education, benefits, and other community resources.
- Build and maintain positive relationships with participants, landlords, service providers, and community partners.
- Maintain accurate, timely, and confidential case notes, participant records, program documentation, and HMIS updates.
- Conduct meetings in office, community-based, and home-based settings while using trauma-informed, strengths-based practices. Compensation and Benefits
Pay:
$23.00 per hour.- Job type: Direct hire.
Schedule:
Monday through Thursday, 8:00 AM to 4:30 PM, and Friday, 8:00 AM to 2:00 PM.- Paid hours: 40 hours per week.
PTO:
120 hours annually for combined sick and vacation time, accrued at 4.62 hours per pay period.- Medical insurance stipend: $200 per month, paid with the first payroll of each month.
- Report-to location: E. Colonial Drive, Orlando, FL 32817.
Travel:
Local travel throughout Orange, Seminole, and Osceola counties. Required Qualifications and Skills- Manage housing case management services for individuals and families experiencing homelessness or housing instability.
- Develop participant-centered housing stability plans and monitor progress toward goals.
- Coordinate referrals and resource connections with community agencies, landlords, and service providers.
- Maintain accurate documentation, case notes, participant records, and HMIS service updates.
- Associate degree in social work, human services, psychology, or a related field, plus at least two years of relevant case management experience.
- Equivalent combinations of education, training, and experience may be considered.
- Fluent in English and Spanish, both verbally and in writing.
- Experience supporting individuals or families facing homelessness, housing instability, or significant life barriers.
- Strong communication, organization, documentation, problem-solving, and follow-up skills.
- Proficiency with Microsoft Office and standard computer applications.
- Valid driver's license, reliable transportation, and required auto insurance.
- Ability to travel locally throughout Orange, Seminole, and Osceola counties.
- Ability to work occasional evenings or weekends as needed.
- Compassionate, adaptable, detail-oriented, and able to maintain confidentiality and professional boundaries. Preferred Qualifications
- Bachelor's degree in social work, human services, psychology, or a related field.
- Experience in homeless services, rapid rehousing, supportive housing, mental health, substance use treatment, or family services.
- Familiarity with the Homeless Management Information System, HMIS.
- Lived experience with homelessness or housing instability is welcomed.
Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
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//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.