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Sammons Financial Group

Case Manager New Business - Annuity

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 1 week ago

Location: West Des Moines, IA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 9/30/2026

Job Description

Case Manager New Business - Annuity West Des Moines, Iowa Customer Service/Processing No 8/27/2026 What You Can Expect In This Role Provide professional, accurate and timely service to agents, distribution partners and internal and external customers, with a focus on efficient and effective end to end processes. Work with, navigate within and understand complex computer systems while maintaining high quality work. Responsibilities include but are not limited to: application review, case management, quality assurance and inbound and outbound call support/guidance. What You'll Do In This Role

Use superior language skills to provide high quality customer service via telephone (inbound and outbound), email or written communication; conduct communication in a professional, pleasant and helpful manner; perceive, distinguish and empathize with emotions of customers.
Process a variety of tasks, high volumes of work and inbound phone calls in a fast paced, time-sensitive environment.
Process applications and corresponding paperwork; document any outstanding requirements.