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Case Worker
Holyoke, MA

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Access Care Partners

Geriatric Support Services Coordinator

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Job Description

⭐
Join Our Mission:
GSSC
  • Geriatric Support Services Coordinator (Holyoke, MA
  • Hybrid)⭐
Pay Rate:
$24
  • 26/hour
Location:
Holyoke, MA Schedule:
Full-time, 35 hours/week (8am-4pm or 9am-5pm) | Hybrid after 6-month probationary period (up to 2 days remote
  • as long as employee is in a satisfactory standing
  • ) Are you passionate about making a difference in the lives of older adults? Join Access Care Partners as a Geriatric Support Service Coordinator (GSSC) and become an essential part of an interdisciplinary older adult care team dedicated to improving lives and supporting independence.
  • BILINGUAL SPANISH/ENGLISH REQUIRED
Key Responsibilities:
✅ Serve as a vital member of the Primary Care Team (PCT) alongside physicians, RNs, and other care providers ✅ Conduct assessments to determine eligibility and needs for long-term care services ✅ Develop individualized, community-based care plans to support health and independence ✅ Coordinate and authorize services such as home-delivered meals, transportation, and housing support ✅ Track transitions of care and update service plans accordingly ✅ Monitor service quality and intervene when necessary to ensure the best outcomes ✅ Maintain accurate and timely records in the Centralized Enrollee Record system ✅ Advocate for elders' needs and identify gaps in available services ✅ Collaborate with institutional and community providers to maximize resources What We're Looking For Bachelor's degree in a relevant social service field (required) Experience or strong interest in elder/human services if degree is in a different field Strong organizational, communication, and documentation skills Ability to learn and work across multiple database systems Knowledge of or willingness to learn federal/state elder service regulations Ability to prioritize, work independently, and manage sensitive information Experience working with diverse populations and personality types Additional Requirements Valid driver's license and access to a registered and inspected vehicle Ability to conduct in-person assessments Satisfactory background check including CORI, SORI, SAMs, OFAC, OIG, and more Willingness to travel locally as part of your daily responsibilities Comfortable working in a dynamic, evolving care environment ⭐ Why Join Us? At Access Care Partners, we're committed to supporting our staff as they support the community. You'll find a collaborative, mission-driven environment where your work truly matters.
We offer:
Meaningful work that directly impacts the lives of older adults Supportive team and leadership Opportunities for professional growth and ongoing training A chance to be part of a respected and growing organization ✅ Apply Today! If you're a compassionate, driven individual ready to be part of a dedicated care team, we'd love to hear from you. Access Care Partners is an equal opportunity employer. We believe diverse voices strengthen our work—and we welcome yours.
Job Type:
Full-time Pay:
$24.00
  • $26.
00 per hour
Benefits:
403(b) 403(b) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Mileage reimbursement Paid time off Retirement plan Vision insurance
Language:
Spanish (Required) English (Required) Willingness to travel: 75% (Required)
Work Location:
Hybrid remote in Holyoke, MA 01040

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • 403(b) Tax-Sheltered Annuity Plans
  • Other Retirement and Savings