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Social Services
Case Worker
Northampton, MA

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Highland Valley Elder Services

Case Manager

Job Description

Highland Valley Elder Services, Inc. is currently hiring for a Case Manager to increase living options for elders by developing, implementing and monitoring a service plan, using a comprehensive assessment procedure, which will best assist an elder to maintain the living arrangement of his/her choice. The Case Manager reports to and is supervised by the Home Care Program Director and the Home Care Supervisor. This is a unionized position. Position is in office for the first 6 months/probationary period and then transitions to a hybrid model with 1 day in office each week, and 4 remote/at home visits.
Essential Functions and Responsibilities:
  • Link and coordinate resources with elders.
  • Make comprehensive assessments through field interview and observation. Conduct monitoring visits at regular intervals and as needed.
  • From this assessment, develop and implement a service plan, make referrals to appropriate agencies and follow up on these referrals.
  • Act as an advocate to/with the elder when necessary.
  • Maintain the case file by completing all mandated paperwork in a timely fashion according to required documentation standards.
  • Provide Information and Referral services.
  • Participate in Highland Valley's development of comprehensive community programming efforts.
  • Participate in training and development activities to increase knowledge/skills for continuous strong performance in this position.
  • Participate in required quality performance initiatives within program area.
  • Other tasks as assigned by supervisor to meet agency needs.
Qualifications:
Bachelor's degree required, social work or related field preferred Must have valid driver's license and reliable transportation Prior experience with assessments or patient intake Prior sales experience a plus but not required Ability to operate independently and use discretion Strong work ethic and commitment to success Caring attitude and compassion
Pay:
$24.75 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance
Work Location:
Hybrid remote in Florence, MA 01062