Find & Apply For Case Worker Jobs in Arnold, Maryland

Essential Job Functions:

• Provides support of residential needs within the safe house shelter; Responds to 24-hour hotline calls and conducts lethality assessments; Assists in completion of comprehensive safety plan; Provides hospital accompaniment to victims of domestic violence and sexual assault at the local hospital(s,) including on-call availability; Completes intake and orientation processes for residents utilizing the agency's electronic database; Completes victim follow-up outreach calls; Ensures all shelter spaces are prepared to receive guests; Utilizes 45-day Program and maintains appropriate (and detailed) case and service notes for each client; Maintains accurate and up-to-date data entry and statistical information for electronic files, grants and departmental reports; Develops and revises programmatic initiatives to best meet the needs of the clients being services; Takes an active role in maintaining and improving the appearance of the shelter, program materials, and any other outputs utilized by participants, staff, volunteers and other interested parties; Prepares Discharge Plan and Departure Information and conducts Exit Interviews at the time of transition for each client; Provides regular on-site shelter support. Attends staff meetings and trainings as scheduled.

Advocacy Details:

Provides client-centered support and advocacy to victims of domestic violence, sexual assault and human trafficking; Provides information, referral, and safety planning; Familiarizes client with 45-day safe house programming; Assists safe house residents with completing YWCA Empowerment Plan; Maintains comprehensive case and service notes for each client interaction; Maintains appropriate boundaries with residents; Maintains confidentiality per COMAR and agency guidelines.

Facility Operations Details:

Completes shift procedures as outlined; Ensures food and other supplies are stocked, inventoried, and organized; Monitors alarm system and security cameras; Receives donations and follows logging procedures; Works with volunteers to ensure they are best utilized, valued, trained, and thanked; Performs light housekeeping duties to maintain the appearance of the safe house; May assist with preparation of meals for residents; May assist with outlining program calendars including meals, outings, activities, support groups, and others as appropriate; Participates in weekly activities with residents and encourages involvement; Prepares welcome kits for all new residents (adults and children, restocks supplies as needed, solicits donations for this purpose); Provides minor maintenance requiring simple hand tools and schedules outside vendors for more complex maintenance needs. Maintenance expenditures must first be approved by a supervisor.

Additional Duties:

Participates in regular supervision; Works with program colleagues to coordinate and plan agency programming for residents such as Career Building, Life Skills, Financial Planning, Resume Writing, Anger Management, and Alcohol and Drug prevention (This may be agency-wide) ; Speaks with community groups and partner organizations to educate others around the issues of domestic violence and sexual assault while ensuring awareness of the services of the YWCA and how to access them. Participates in YWCA events and activities; Maintains knowledge/education through continuing education, training and independent research regarding victim services and related topics.

Requirements:

Minimum requirement: Bachelor's degree in human services field, 2 years of experience with non-profit programs, specific experience in crisis intervention and trauma informed care highly preferred. Additional knowledge preferred includes case management experience, training specific to victim's services, grant research and writing skills, and experience with program development (writing curriculum, understanding metrics, establishing outcomes, and program evaluation).

Knowledge and Skills:

Knowledge of dynamics of domestic violence and sexual assault; Experience working with individuals in crisis; Clear, concise, and error free writing skills; Timeliness in completing required components of the position; Holds self and others accountable for quality work; Positive attitude and proactive (and respectfully direct) when addressing a misunderstanding; Ability to work independently with sound judgment; Proficient in Microsoft Office; Aware (or takes initiative to become educated) in community resources; Comfortable and effective in presenting in front of groups; Ability to work day, evening, nights, and weekends as directed by the Shelter Services Coordinator in support of a 24 hour a day, 7 days a week facility. Able to bend and lift 40 pounds; Able to navigate stairs; Availability of a vehicle and a current driver's license. Commitment to the mission and vision of the YWCA of Annapolis and Anne Arundel County; Clear background check and positive professional references.

Job Types:

Full-time, Part-time Pay:

$24.00 - $26.00 per hour

Benefits:

Dental insurance Employee assistance program Health insurance Life insurance Paid time off Retirement plan

Work Location:

In person