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Social Services
Case Worker
Towson, MD

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Baltimore County, MD

Human Services Associate - Non-Merit

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Job Description

Human Services Associate
  • Non-Merit Baltimore County, MD
  • 3.6 Towson, MD Job Details $26.56
  • $30.
56 an hour 10 hours ago Benefits Paid holidays Health insurance Dental insurance Flexible spending account Military leave Employee assistance program Vision insurance Credit union membership Bereavement leave Life insurance Retirement plan Qualifications Laboratory sample storage Patient follow-up care Medical chart preparation Labeling Client assessment in social work Direct client contact Specimen identification for phlebotomy Care documentation Bachelor's degree in social science Research Mid-level Community resource coordination in health services social work Social Sciences Mental health resources facilitation Bachelor's degree Non-CDL Class C Client referral services Mental health counseling Organizational skills Relationship management Working with individuals with mental health conditions Appointment scheduling Referral coordination 2 years Outreach events (outreach initiatives) Health education and counseling Community outreach case management method Full Job Description Human Services Associate
  • Non-Merit Salary $26.56
  • $30.
56 Hourly Location Towson, MD Job Type
NON-MERIT
Job Number
NM.142 10-26
Department
HHS/BEHAVIORAL HEALTH
Opening Date 10/15/2026
Closing Date Continuous Description Benefits Questions Regular Schedule:
34 hours per week. A non-merit vacancy exists in the Department of Health and Human Services, Bureau of Behavioral Health Services. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring within this class may be filled from the list of eligible applicants. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
NOTE:
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You can attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications, and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties Under general supervision, screens, evaluates, and monitors clients in a human services program, provides counseling and case management services as part of a treatment or rehabilitative plan, and makes referrals to other agencies or professionals. Examples of Primary Duties Access and complete monthly summary reports (due every 5th of the month) Complete referral document for clients that have been referred to HRP Complete PRISM chart and update any changes for all clients Complete ACCESS Hep C Linkage to Care Chart Make sure all documents are successfully completed whether in chart or paper trail Contact all clients referred by HRP, Prevention, or Partnered Services Complete documentation ( assigned paperwork) for new clients who are interested in Hep C services Research Hep C resources such as: Prescription help, Hep C providers, and possible mental health providers, etc. Set appointments for clients to see Hep C provider or other necessary appointments in relation to Hep C Follow-up with clients that may need more resources Attend all mandatory meetings ( HRP weekly meetings, Hep C case management weekly/ monthly calls) Attend required continued education trainings ( HRP, Hep C trainings) Complete Phlebotomy duties: Correctly label blood samples ( F/L name, DOB, SSN, and date); Make sure Labcorp sslip is correctly filled out and use code: 550080 on slip; make sure all samples are stored in bag with icepack; and lastly, call Labcorp to collect samples Complete HRP kits Must be able to draw blood in the event confirmation blood draws are necessary for our linkage to care process If requested, give presentation on Naloxone If requested, attend outreach event for other departments (Prevention, Partnered Services) Attend assigned outreach events for
OADPOP/ACCESS
If requested, research outreach locations for possible future events Keep all clientele documents neat and organized in LOCKED cabinet (
NOTE:
The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. (Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of two years for the required education.) Licenses and Certificates Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.

WES.org) Mail or deliver documents to:
ATTN:
Human Services Associate
  • Non-Merit Office of Human Resources Baltimore County Government 308 Allegheny Ave.
Towson, MD 21204 You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with occasional walking, lifting, or other restricted physical activities. Positions may require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.
Plans offered include:
Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions. Paid Leave Sick Leave
  • Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement. Vacation Leave
  • Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally. Holidays
  • Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year.
Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday. Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions. 01 The purpose of the supplemental questions listed below is to further evaluate your experience and education to determine your eligibility for this job classification. Answer each question accurately and thoroughly. The experience you indicate in your responses to the supplemental questions must also be described, in detail, on the Work History section of this application. If you cite experience in your response that is not included on the Work History section of this application, your application may be considered incomplete and you may not receive further consideration for this position. Questions with text answers require you to include the name of the employer/organization and dates of the specific experience. I have read and acknowledge the above instructions. 02 Failure to complete all fields of the "Work Experience/History" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for this position. Applicants selected for an interview may provide a resume at that time. I have read and acknowledge the above statement. 03 Select the type of driver's license you currently hold. Be sure you have provided your driver's license number, class and state in the previous section of this application. Commercial Driver's License equivalent to a commercial, Class A Maryland Driver's License. Commercial Driver's License equivalent to a commercial, Class B Maryland Driver's License. Commercial Driver's License equivalent to a commercial, Class C Maryland Driver's License with a Passenger Endorsement. Non-Commercial Driver's License equivalent to a non-commercial, Class C Maryland Driver's License. Provisional Non-Commercial Driver's License equivalent to a Provisional Non-Commercial, Class C Maryland Driver's License. Driver's License Learners Permit. I do not have a driver's license. 04 Select the option that best describes your education and experience. Master's degree from an accredited college or university in a social or behavioral science. Bachelor's degree from an accredited college or university in a social or behavioral science. Associate degree (or two years of college coursework) in a social or behavioral science PLUS at least two years performing the duties listed in the job description. I do not have any of the above combinations of education and experience. 05 Do you have experience providing case management services to individuals who have been diagnosed with substance use disorder and/or mental health disorder? Yes No 06 Do you have experience providing services to individuals who are receiving medications for opioid use disorder (MOUD) (e.g., buprenorphine or methadone)? Yes No 07 Do you have experience providing case management services/confirmatory blood draws to help provide linkage to care for individuals who test positive for HIV/HCV? Yes No 08 Are you comfortable being asked to draw blood in the event confirmation blood draws are necessary for our linkage to care process? Yes No 09 Are you willing to work in a position that requires travel between work sites using your personal transportation? A mileage allowance, set by Baltimore County Policy, shall be paid to County employees who use their privately-owned vehicles for official County travel necessary to carry out the required or authorized duties of their positions. Yes, I am willing to accept these conditions of employment No, I am not willing to accept these conditions of employment and therefore I understand I will not be considered for this position with Baltimore County Government 10 Employees in this classification are required to work nights, evenings, weekends and holidays as needed. Are you willing and able to accept this condition of employment? Yes No Required Question Employer Baltimore County Address 308 Allegheny Avenue Towson, Maryland, 21204 Phone 410-887-3135 Website http://www.baltimorecountymd.gov
Regular Schedule:
34 hours per week. A non-merit vacancy exists in the Department of Health and Human Services, Bureau of Behavioral Health Services. Non-Merit positions are not classified within the Baltimore County Government Classification and Compensation Plan. A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring within this class may be filled from the list of eligible applicants. List all promotions and changes in job duties due to reclassification as separate work experience on your application. Applicants must include the dates of the promotions and reclassifications.
NOTE:
Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered. A resume will not be considered in determining your qualifications for a position. Applicants selected for an interview may provide a resume at that time. You can attach your transcript(s) or license(s) to your application. Failure to submit proof of Licenses, Certifications, and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Examples of Duties Under general supervision, screens, evaluates, and monitors clients in a human services program, provides counseling and case management services as part of a treatment or rehabilitative plan, and makes referrals to other agencies or professionals. Examples of Primary Duties Access and complete monthly summary reports (due every 5th of the month) Complete referral document for clients that have been referred to HRP Complete PRISM chart and update any changes for all clients Complete ACCESS Hep C Linkage to Care Chart Make sure all documents are successfully completed whether in chart or paper trail Contact all clients referred by HRP, Prevention, or Partnered Services Complete documentation ( assigned paperwork) for new clients who are interested in Hep C services Research Hep C resources such as: Prescription help, Hep C providers, and possible mental health providers, etc. Set appointments for clients to see Hep C provider or other necessary appointments in relation to Hep C Follow-up with clients that may need more resources Attend all mandatory meetings ( HRP weekly meetings, Hep C case management weekly/ monthly calls) Attend required continued education trainings ( HRP, Hep C trainings) Complete Phlebotomy duties: Correctly label blood samples ( F/L name, DOB, SSN, and date); Make sure Labcorp sslip is correctly filled out and use code: 550080 on slip; make sure all samples are stored in bag with icepack; and lastly, call Labcorp to collect samples Complete HRP kits Must be able to draw blood in the event confirmation blood draws are necessary for our linkage to care process If requested, give presentation on Naloxone If requested, attend outreach event for other departments (Prevention, Partnered Services) Attend assigned outreach events for
OADPOP/ACCESS
If requested, research outreach locations for possible future events Keep all clientele documents neat and organized in LOCKED cabinet (
NOTE:
The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.) Qualifications Required Qualifications Graduation from an accredited college or university with a bachelor's degree in a social or behavioral science. (Experience as described in essential duties may be substituted on a year-for-year basis up to a maximum of two years for the required education.) Licenses and Certificates Some positions within this classification may require possession of a valid driver's license equivalent to a non-commercial, class C Maryland driver's license at the time of appointment. Proof of Licenses, Certifications and Education Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application. Proof of Degree Equivalency Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.

WES.org) Mail or deliver documents to:
ATTN:
Human Services Associate
  • Non-Merit Office of Human Resources Baltimore County Government 308 Allegheny Ave.
Towson, MD 21204 You can attach your transcript(s) or license(s) to your application.
EXAMINATION PROCEDURE
Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. Conditions of Employment Some positions may require satisfactory completion of County sponsored CPR and First Aid training. These positions must maintain certification throughout employment. Physical and Environmental Conditions These positions are essentially sedentary with occasional walking, lifting, or other restricted physical activities. Positions may require traveling between work sites. Medical Examination and Employment Background Investigation Applicants selected for an appointment to a position in Baltimore County must successfully complete a physical examination and drug screen and an employment background investigation, including, but not limited to a criminal background, education, and fingerprint check. Employment Benefits for Non-Merit or Non-Classified, Part-Time Employees Baltimore County General Government offers the following benefits to part-time, non-merit or non-classified employees. New employees are eligible for benefits upon hire, unless noted otherwise. Equal Opportunity Employer Baltimore County is an equal opportunity employer and encourages minority, female and disabled applicants. Smoke free workplace All Baltimore County offices are smoke free. Drug free workplace Baltimore County provides a drug free workplace. Prospective employees are required to submit to urinalysis drug testing as part of the pre-employment physical examination. Employee Assistance Program Our Employee Assistance Program provides confidential and professional assessment and referral assistance for employees and eligible dependents in the household who are experiencing personal problems that may be affecting work performance, job satisfaction, or overall quality of life. Health Insurance In order to qualify for health insurance benefits (medical, prescription, dental and vision insurance), part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Health Insurance benefits elected become effective the first day of the month following the date of hire if the employee has completed online enrollment prior to that date. New employees must enroll within thirty (30) calendar days of hire.
Plans offered include:
Medical, Prescription, Dental and Vision insurance. Flexible Spending Accounts Opportunity to set aside pre-tax dollars, through payroll deduction, for eligible unreimbursed medical care expenses and/or dependent care costs. Life Insurance In order to qualify for life insurance benefits, part-time employees must be scheduled for four (4) full work days plus two (2) hours each week. Employees may elect basic term life insurance for themselves equal to one time the employee's annual salary, rounded to the next higher $1,000. Employees contribute a portion of the premium through monthly payroll deductions. The County also offers an Additional/Employee paid Life Insurance plan with coverage up to $100,000. Retirement Employees are required to participate in the Baltimore County Employees' Retirement System, with very limited exceptions. Paid Leave Sick Leave
  • Monthly sick leave earnings prorated based on the number of hours worked per week. No maximum on accrual. Accrued balance can be applied toward service credit at retirement. Vacation Leave
  • Monthly vacation leave earnings prorated based on the number of hours worked per week. Earnings increase after five, ten and fifteen years of service generally. Holidays
  • Part-time 30 to 39 hour non-merit or non-classified employees will generally be paid for ten holidays per calendar year.
Other part-time, non-merit or non-classified employees working 29 hours per week or less will receive two paid holidays per calendar year. These holidays are the Christmas holiday and the Independence Day holiday. Bereavement Leave Jury Leave Military Leave Baltimore County Employees Federal Credit Union Membership in Baltimore County Employees Federal Credit Union offers a full range of savings programs, loans, checking, direct deposit, payroll deduction, savings bonds, and other financial services. Direct Deposit Payroll through direct deposit to the financial institution selected by employee is required. Deferred Compensation Nationwide Retirement Solutions offers a 457 retirement plan allowing for payroll contributions of tax deferred dollars to investment options of your choice. Disclaimer This is only a summary of benefits and policies in Baltimore County. Any benefit or policy may be changed at any time at the discretion of the administration. This summary does not constitute an express or implied contract, nor does it constitute a guarantee that your employment relationship will continue for any specified period of time or end only under certain conditions.

Benefits

  • Paid Time Off (PTO)
  • Sick Leave
  • Bereavement/Mental Health Leave
  • Mental Health