Find & Apply For Case Worker Jobs in Bloomington, Minnesota

Overview Disability Benefit Solutions is a Social Secuirty disability advocacy firm that helps individuals apply for, appeal, and maintain Social Security disability benefits, including SSI and SSDI. We work with clients who often need support understanding paperwork, deadlines, appointments, and Social Security notices. Position Summary We are seeking a client-focused Case Manager to manage daily caseload activities. This position plays a pivotal role in guiding clients seamlessly through the Social Security disability process by managing intake, coordinating document collection, scheduling, conducting follow-up, and facilitating critical communication with Social Security offices and other key agencies. The ideal candidate is professional, patient, compassionate, analytical, and comfortable working with clients who may be facing stressful or difficult life circumstances. Key Responsibilities Manage and advocate for clients in a respectful, professional, and welcoming manner throughout the duration of their case. Oversee case-related communication, including answering phone calls, responding to emails, and routing specialized client communications appropriately. Formulate and assist clients in completing complex Social Security disability-related paperwork, including initial applications, appeal forms, function reports, work history reports, and other required SSA documentation. Act as the primary liaison with Social Security Administration field offices, Disability Determination Services, medical providers, and other relevant state or federal agencies on behalf of clients. Maintain meticulous case documentation, recording all client communications, agency contacts, case updates, and completed workflows accurately within the internal case management system. Oversee organized electronic and physical filing systems to ensure all client records are complete, accurate, confidential, and easily accessible. Uphold strict confidentiality standards regarding sensitive client, medical, financial, and personal information in full compliance with privacy rules. Collaborate actively with team members to optimize caseload workflows, inter-office communication, documentation practices, and overall client service delivery. Qualifications Previous experience in case management, social work, legal services, administrative support, client services, healthcare, or a similar human services role is strongly preferred. Advanced organizational and caseload management skills with the demonstrated ability to prioritize competing tasks, adhere to strict regulatory deadlines, and follow through on multi-stage assignments. Excellent verbal and written communication skills. Proven ability to work professionally, empathetically, and respectfully with individuals with disabilities, vulnerable populations, and diverse communities.

Pay:

$22.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Paid time off Parental leave

Work Location:

In person