POSITION PURPOSE
Victim Services Advocate will coordinate and provide support for initial screening of intake, assessment of services needed, provide crisis intervention, transportation, safe shelter, court advocacy, information and referrals, safety assessment and planning, and daily documentation for domestic violence, sexual assault, human trafficking, elder and vulnerable adults, and other general crime services. When needed assist with Women Support Groups, education awareness to families and community. Essential Duties, functions, & Responsibilities 1. Provide direct advocacy services, outreach, awareness education to clients/family, the community, involving domestic violence, sexual assault, human trafficking, elder & vulnerable adult exploitation, and other general crime services. 2. Meet with children, parents, family members, kinship, secondary members, to develop affiliation, and provide support to all levels of the family dynamic with an emphasis on preservation. 3. Accept initial screening of referrals, assess the need and safety concern, gather information. 4. Collaborate with other agencies, develop a safety plan, provide crises intervention in emergency situations, support of services, offer referral and resource information to best serve client/family support. 5. Provide advocacy service to client/family of a crime through the criminal/civil justice system and provide access to service regarding legal option that is available. 6. Aid with client with filing an order for protection, order for harassment restraining and reparation financial assistance form. 7. Accompany client/family to assist in reporting to law enforcement, crime scene, criminal/civil justice system and other legal court hearing, visitation, and other agencies. 8. Notify client of Victim's Rights Act, case status, court date, general court procedure, sentencing order, and other information relevant to the justice process. 9. Provide and/or arrange transportation as needed for clients/family. 10. Maintain effective professional public relations within the community and service agencies. 11. Present ongoing communication and make referrals to other agencies. 12. Positively interact with clients, families, individuals, organizations, and system partners to further develop cooperative and collaborative efforts in responding to client/family needs. 13. Provide follow-up contact with clients, in-home visitation, to assess and provide safety planning, coordinate resources and referrals for appropriate services and providers. 14. Promote healthy survivor healing, listen generously with precision, patience, belief, and compassion. 15. Coordinate (supervise when needed) a family visitation plan; assists in making parents feel comfortable during parenting time for family. 16. Maintain professionalism when attending meetings and training. 17. Perform clerical and administrative functions such as drafting correspondence, organizing and maintaining paper files and providing information to callers or visitors, arrange schedule for meetings and training. 18. Shall maintain a minimum of 20 hours per year of training pertaining to job duties. 19. Maintain, complete, case record documentation in accordance with the policy requirement. 20. Complete all form and data entry for cases processing, weekly progress/encounter notes, monthly progress report, and file review record (paper and electronic). 21. Coordinate Victim Services intake folders and inventory. 22. Complete monthly/quarterly report for grant and service provided. 23. Adhere to the Bois Forte Domestic Violence Code, Sexual Assault Code, Human Trafficking, Elder/Vulnerable Adult Code, and State Statues. 24. Keep a flexible schedule and are available on-call on assigned weekends for crisis emergency calls and situations. 25. Participate in goal setting for Bois Forte functions and teamwork with other staff members. 26. Provide crisis intervention in emergency situations, to include working on-call for assigned weekends. 27. Facilitate and make referrals when needed for support groups for clients of domestic and sexual violence. 28. Adhere to the tribal codes, state laws, Victim Rights Act, regulations and policies and procedures that are applicable to the program/services which are being provided. 29. Maintain a clean, safe work environment. 30. Communicate with and works closely with the Indian Child Welfare/ Victim Services Manager, and Victim Services Coordinator, other agencies, and to relay critical information. 31. Strictly adhere to the Data Privacy Act, HIPAA regulations, and policies and procedures of the program. 32. Must have a reliable vehicle and be able to travel to multiple locations throughout Minnesota, which is a necessary component of the job position. 33. As an employee of the Bois Forte Reservation, will follow the Bois Forte Procurement Policy and any other applicable procurement requirements when obtaining goods and/or services for the Bois Forte Band of Chippewa. 34. Perform other duties as assigned, specific to the assigned department.
MINIMUM MANDATORY QUALIFICATIONS
Experience:
GRADE I
- One (1) year of experience advocating for victims of domestic and sexual violence.
GRADE II
- Two (2) years of experience in social work or related field.
GRADE III
- More than two (2) years of experience in social work or related field.
Education:
GRADE I High School diploma or General Education Degree
GED. GRADE II
Associate degree in Human Services, in Social Work, Psychology, Criminal Justice, or related field.
GRADE III
Bachelor's degree in social science, e.g., Social Work, Psychology, Human Services, Criminal Justice, Chemical Dependency, Sociology.
License/Certification:
- Must possess a valid Minnesota driver's license, be insurable under the Band's RTC Automobile Policy, and be eligible to drive under any other motor vehicle use policies applicable to the position.
- Certification of 20 hours of domestic advocacy training and 20 hours of sexual assault training within 30 days of hire. Mandatory Knowledge, Skills, Abilities and Other Qualifications
- Knowledge of direct program services involving current standards in health care, child welfare, behavioral health, substance use, victim services, housing, elder and vulnerable adult, education, and community referrals, to provide advocacy and enhance client functioning and access to identified community resources.
- Knowledge of providing clients with quality standards of service, evaluation of client satisfaction, and supportive services.
- Knowledge of human development and behavior, family dynamics, impact of trauma, culture, and disorders, domestic violence, sexual violence, and/or human trafficking/sexual exploitation.
- Knowledge of computer software applications, internet, email, drafting documents, data management and tracking.
- Knowledge and ability to strictly adhere to the Data Privacy Act, HIPAA regulations, policies, and procedures of the program.
- Strong work ethic, maintain proper attendance, be dependable and on time, work flexible schedule and be able to follow and adhere to applicable policies.
- Ability to listen effectively, to give full attention to what other people are saying and taking time to understand points being made.
- Good communication skills, ability to deliver information effectively, and speak clearly, ask questions as appropriate, and not interrupt.
- Documentation skills for writing, understanding, documenting, preparing reports, correspondence, and researching.
- Strong self-motivation skills adaptable to changes and be able to work independently, as well as with others and except supervision.
- Strong organizational skills, ability to maintain clean office area, filing, compiling information, maintaining records, and prioritizing issues.
- Skills in operation of office equipment such as computers, facsimile, copier, scanners, and telephone.
- Ability to work with diverse clients, co-workers, and individuals with disabilities.
- Ability to multi-task with frequent interruptions and manage projects with varying deadlines.
- Ability to learn from trainings and apply to work performed, 40-hour sexual assault certifications.
- Ability to maintain documents, track referrals and enter electronic data accurately and promptly.
- Ability to provide excellent customer service skills, work as a team member, and work cooperatively with other agencies.
- Ability to handle crisis situations and intervene, respond and function in highly stressful, or difficult situations and/or individuals, to deescalate individuals/families in uncooperative situations, and dealing with trauma.
- Ability to assess the immediate area and safety, what constitutes an intake assessment, what justifies an assessment, culture, evaluation of family strengths and needs, and coordinating services.
- Ability to safety plan, recognize treatment, assist family needs, court report, referrals, and case monitor.
- Ability to comprehend Tribal, State and Federal laws, legal codes, court procedures, licensing standards, government regulations, executive court orders, agency policies and procedures, and ethics.
- Ability to be a mandated reporter, write/submit reports, and report child maltreatment in accordance with the Tribal, State, and Federal mandated reporting law requirements.
- Ability to organize, facilitate, and conduct meetings, attend team meetings, present ideas, and information.
- Ability to experience infrequent periods of moderate to high stress levels while working with families.
- Ability to maintain self-care, be self-aware, and self-regulate, be able to ask for assistance when experiencing secondary work trauma.
- Ability to communicate directly to Supervisor to ensure program and organization is represented in a professional manner.
Pay:
$19.11 - $21.47 per hour
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off
Work Location:
In person